Job Title: Delivery Manager

Security Clearance: Must be able to obtain Baseline

Duration: Initial 3 months with 24 months extension

Location of work: ACT

Working arrangements: Hybrid

Closing date: 9AM Friday, 27 March 2026

Description:

Our client is seeking a Delivery Manager to coordinate the delivery and implementation of customer, technology, staff and business design improvements across the enterprise. The successful candidate will work collaboratively with stakeholders and teams to ensure initiatives are delivered effectively and aligned with organisational objectives. The role will contribute to planning, delivery coordination, governance practices and stakeholder engagement to support successful project and program outcomes.

Responsibilities:

• Collaborate with small teams to develop plans and schedules ensuring project and work packages deliver value aligned with methodologies and business needs.
• Negotiate, influence and manage complex and challenging issues using strong relationship-building, collaboration and interpersonal skills.
• Identify emerging issues and apply sound judgement to develop potential resolution options.
• Manage allocated program and project resources to deliver outcomes on time, within budget and to agreed scope and quality standards.
• Contribute to portfolio and program management governance practices including preparing reports and documentation.
• Assist with recruitment and procurement activities.
• Support coordination of business engagement activities.
• Lead agile ceremonies and team meetings.
• Identify and resolve issues, remove impediments and manage risks within agreed tolerances.

Requirements:

• Minimum of 5 years Delivery Management experience.
• Education and qualifications in project and/or delivery management are highly desirable.
• Certification in agile delivery is highly desirable.

Key Capabilities:

• Ability to coordinate delivery across multiple stakeholders and teams.
• Strong stakeholder engagement, negotiation and influencing capability.
• Ability to manage resources, risks and delivery outcomes within agreed constraints.
• Experience supporting governance, reporting and program coordination activities.

Essential Criteria:

• Measurement: Level 4 (SFIA) Identifies and prioritises appropriate measures, scales, and targets. Supports projects, functions or teams in the development of measurement methods. Specifies base and derived measures which support agreed information needs. Specifies how to collect and store the data for each required measure. Provides guidance on collection of data. Designs reports and reporting formats.

• Methods and tools: Level 4 (SFIA) Provides advice and guidance to support the adoption of methods and tools and adherence to policies and standards. Tailors processes in line with agreed standards and evaluation of methods and tools. Reviews and improves usage and application of methods and tools.

• Performance management: Level 5 (SFIA) Forms, maintains and leads workgroups and individuals to achieve organisational objectives. Determines and delegates objectives and task responsibilities to individuals or teams including people management responsibilities as appropriate. Sets the quality, performance and capability targets in line with organisational goals. Monitors performance and working relationships and provides effective feedback to address individual issues. Encourages individual development of skills and capabilities in line with team and personal goals. Facilitates the development of individuals by adjusting workload, targets, and team capacity. Plays an active role in formal organisational processes such recruitment, reward, promotion and disciplinary procedures.

• Project management: Level 5 (SFIA) Takes full responsibility for the definition, approach, facilitation and satisfactory completion of medium-scale projects. Provides effective leadership to the project team. Adopts appropriate project management methods and tools. Manages the change control process and assesses and manages risks. Ensures that realistic project plans are maintained and delivers regular and accurate communication to stakeholders. Ensures project and product quality reviews occur on schedule and according to procedure. Ensures that project deliverables are completed within agreed cost, timescale and resource budgets, and are formally accepted, by appropriate stakeholders. Monitors costs, times, quality and resources used and takes action where performance deviates from agreed tolerances.

• Release and deployment: Level 4 (SFIA) Assesses and analyses release components for input to release scheduling. Maintains and administers tools and methods for software delivery, deployment and configuration. Maintains release processes and procedures.

• Resourcing: Level 4 (SFIA) Facilitates and supports the execution of resourcing activities in collaboration with managers and teams. Analyses resource requests to determine tasks, skills and effort required. Creates and communicates open positions internally and externally. Conducts interviews and assessments using a planned format and structure. Implements internal resource allocation matching skills to tasks. Contributes to transitioning of resources, complying with relevant statutory or external regulations and codes of practice.

• Systems development management: Level 5 (SFIA) Plans and drives systems development projects which support the organisation's objectives and plans. Selects, adopts and adapts appropriate systems development methods, tools and techniques. Ensures that stakeholders are aware of required resources and that they are made available. Facilitates availability and optimum utilisation of resources. Monitors and reports on the progress of development projects. Ensures projects are carried out in accordance with agreed architectures, standards, methods and tools and addresses security and privacy requirements. Develops road maps to communicate future development activity.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.