Job Title: Lead Optical Network Data Management Specialist

Security Clearance: Negative Vetting Level 2 (NV2)

Duration: Initial 12 months with 2 x 12-month extensions

Industry: Government

Functional Expertise: Information and Communication Technology (ICT)

Sub-functional Expertise: Optical Networks / Data Centre Infrastructure

Location of work: Canberra, ACT

Working arrangements: Onsite – 5 days per week in the office. Remote and interstate-based candidates will not be considered.

Closing date: Monday, 3rd August 2026

Description

Our client is seeking an experienced Lead Optical Network Data Management Specialist to provide critical support for enterprise optical networking and data centre infrastructure. The successful candidate will be responsible for supporting and sustaining core ICT infrastructure, ensuring the operational performance of data centre and optical network environments, and working closely with internal stakeholders and external vendors to deliver reliable infrastructure services.

Responsibilities

• Install and support network, server and associated ICT infrastructure within data centres.
• Undertake fibre optic and copper cabling installation, termination and testing, including rack preparation activities.
• Support the operation and sustainment of data centre and optical network environments.
• Apply strong networking knowledge to troubleshoot, resolve and optimise infrastructure performance.
• Assist in the development and maintenance of technical documentation under direction.
• Coordinate with internal teams and external vendors to deliver infrastructure solutions.
• Ensure all work is undertaken in accordance with client standards, procedures and safety requirements.

Requirements

• Relevant tertiary qualification in Information Technology, Telecommunications, Network Engineering or a related discipline, or equivalent demonstrated industry experience.
• Experience aligned with SFIA IT Infrastructure (ITOP) Level 4.
• Industry certifications are desirable, including:
  • Ciena certifications (e.g. Ciena Certified Network Associate/Professional).
  • Cisco certifications (e.g. CCNA, CCNP).
  • Optical networking or transport certifications, including DWDM/OTN-related qualifications.
  • Structured cabling or fibre optic handling certifications.

Key Capabilities

• Strong optical networking expertise.
• Enterprise data centre infrastructure support.
• Network troubleshooting and optimisation.
• Fibre optic installation and testing.
• Technical documentation.
• Vendor and stakeholder coordination.
• Infrastructure operations and support.

Essential Criteria

• Demonstrated minimum 5+ years’ experience engineering, operating, and supporting CIENA optical transport networks, including DWDM-based Data Centre Interconnect (DCI) solutions.
• Strong understanding of optical network architecture, design, and implementation, including provisioning, testing, optimisation, and ongoing support of CIENA platforms to deliver high-capacity, resilient services.
• Proven experience deploying and managing optical network infrastructure in data centre and enterprise environments, including fibre connectivity, carrier lead-in services, and end-to-end service commissioning.
• Current Australian Government NV2 security clearance, or ability and willingness to obtain and maintain one.

Desirable Criteria

• Demonstrated ability to produce and maintain technical documentation, including High-Level Designs (HLD), Low-Level Designs (LLD), build guides, and operational procedures.
• Experience working within government or large enterprise environments, particularly secure and/or multi-site network infrastructures.
• Hands-on experience in data centre operations, including rack installation, structured cabling, and hardware lifecycle management.
• Familiarity with telecommunications carriers and service providers, including coordination of circuits, provisioning activities, and fault resolution.

How to apply

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Solution Architect

Security Clearance: Must be able to obtain Negative Vetting Level 1 (minimum NV1 security clearance required)

Duration: Initial 12 months with 2 x 12-month extensions

Industry: Information Technology

Functional Expertise: ICT Architecture

Sub-functional Expertise: Solution Architecture

Location of work: ACT

Working arrangements: Full-time, 5 days per week onsite in Canberra. Interstate and remote working arrangements will not be considered.

Closing date: 9AM Tuesday, 4 August 2026

Description:

Our client is seeking multiple Solution Architects to design, coordinate and implement end-to-end technology solutions that support business outcomes. The successful candidates will develop scalable, secure and efficient solution architectures, produce high-quality design documentation and provide architectural assurance across a range of technology initiatives.

Responsibilities:

• Design and develop scalable, efficient, secure and cost-effective technical solutions.
• Research and select appropriate technologies, platforms and tools.
• Define interfaces and data flows between systems and third-party services.
• Produce technical documentation, architectural diagrams and solution specifications.
• Create reference architectures, including current and target state architectures, capability models and roadmaps.
• Coordinate implementation activities and resolve technical challenges.
• Produce architecture and design documentation, including high-level designs, detailed designs, solution overviews, conceptual architecture documents, product assessments and technical procurement reviews.
• Provide feedback on architectural reference material, design guidance and non-functional requirements.
• Participate in architecture governance forums and promote engagement with stakeholders.
• Ensure solution designs are peer reviewed and broadly consulted prior to approval.

Requirements:

• Minimum 5 years' experience within the ICT industry.
• Minimum 2 years' experience producing solution architecture/system design documentation.
• TOGAF or equivalent industry certification (or the ability to obtain one).
• Ability to demonstrate relevant technology certifications and/or study.
• Experience working on secure government systems.
• Experience working in complex ICT environments.
• Strong communication and collaboration skills.
• Minimum NV1 security clearance.

Key Capabilities:

• Enterprise and Business Architecture (SFIA Level 5–6)
• Solution Architecture (SFIA Level 5–6)
• Emerging Technology Monitoring (SFIA Level 5–6)
• Information Security (SFIA Level 4)
• Network Design (SFIA Level 4–6)
• Hardware Design (SFIA Level 4–6)
• Specialist Advice (SFIA Level 4–6)
• Systems Design (SFIA Level 5–6)
• Consultancy (SFIA Level 5–6)
• Information Assurance (SFIA Level 4–5)
• Innovation (SFIA Level 5)
• Requirements Definition and Management (SFIA Level 4–5)

Essential Criteria:

• Applicants must have a minimum of 5 years working within the ICT industry.
• Applicants must have a minimum of 2 years producing solution architecture/system design documentation.
• Experience working on secure government systems.
• Experience working in complex ICT environments.
• Excellent communication and collaboration skills.
• Minimum NV1 security clearance.

Desirable Criteria:

• Experience working in complex global ICT environments.
• Experience applying Information Security Manual (ISM) and Essential 8 controls through pragmatic design options.
• Experience with cloud computing and complex connectivity and integration patterns.
• Experience with a diverse range of technologies and mix of on site, private cloud, and SaaS technology, and the secure integration of these.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: APS6 Property & Security Officer

Security Clearance: NV1

Duration: Initial 12 months with possible extension

Industry: Australian Government

Functional Expertise: Corporate Services

Sub-functional Expertise: Property, Facilities & Protective Security

Location of work: Canberra

Working arrangements: Full Time

Closing date: 9AM Friday, 7 August 2026

Description

Our client is seeking an experienced APS6 Property & Security Officer to support the delivery of property, facilities and protective security services that enable safe, compliant and effective business operations. The role provides advice, coordination and operational support across property, facilities, personnel security and governance activities while contributing to the continuous improvement of corporate services.

The successful candidate will work collaboratively with stakeholders to manage a diverse property and security portfolio, identify and mitigate risks, and deliver practical, customer-focused solutions in a dynamic environment.

Responsibilities

• Support the management of property, facilities and accommodation portfolios to ensure assets are safe, compliant, fit for purpose and support business operations.
• Support the delivery of the protective security framework, including physical, personnel and information security arrangements in accordance with government security requirements.
• Provide trusted advice on property, facilities and security matters, identifying risks and delivering practical solutions that support organisational objectives.
• Manage security, procurement and contract administration activities, including security clearances, contractor engagement and service provider performance.
• Support governance, compliance and assurance activities, including reporting, audits, committee support and the continuous improvement of security and property processes.
• Build productive relationships with internal and external stakeholders to ensure effective service delivery and positive business outcomes.
• Contribute to strategic projects and continuous improvement initiatives that enhance property, security and corporate service capabilities.

Requirements

• Experience in property, facilities, security or corporate services functions.
• Strong stakeholder engagement and communication skills, with the ability to provide clear and practical advice.
• Ability to manage competing priorities and deliver outcomes in a dynamic environment.
• Sound judgement, problem-solving skills and a proactive approach to risk management.
• Experience in procurement, contract management and service provider oversight.
• Commitment to continuous improvement and high-quality service delivery.

Key Capabilities

• Strong stakeholder engagement and relationship management.
• Sound judgement and problem-solving capability.
• Effective organisational and prioritisation skills.
• Knowledge of property, facilities and protective security functions.
• Procurement and contract management capability.
• Commitment to governance, compliance and continuous improvement.

Desirable Criteria

• Knowledge of the Protective Security Policy Framework (PSPF).
• Experience administering personnel security clearances and liaising with AGSVA.

How to apply

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: EL1 Workplace Relations Manager

Security Clearance: Baseline

Duration: Initial 12 months with possible extension

Industry: Australian Government

Functional Expertise: Human Resources

Sub-functional Expertise: Workplace Relations / Employee Relations

Location of work: Canberra

Working arrangements: Full Time (with full-time benefits)

Closing date: 9AM Friday, 7 August 2026

Description

Our client is seeking an experienced EL1 Workplace Relations Manager to lead the delivery of workplace relations initiatives that support organisational strategy, workforce capability and legislative compliance. This role provides strategic advice across enterprise bargaining, industrial and employee relations, workplace policies and employment conditions while fostering productive relationships with leaders, employees and employee representative groups.

The successful candidate will provide expert guidance on complex workplace matters, contribute to organisational reform initiatives and ensure workplace relations practices align with legislative and organisational requirements.

Responsibilities

• Manage workplace relations and enterprise bargaining activities, including the development, implementation and review of enterprise agreements, workplace policies and employment frameworks.
• Provide strategic advice on workplace relations matters, supporting leaders to manage employment conditions, organisational change, industrial risks and complex employee relations issues.
• Manage performance, conduct and employee relations matters, providing strategic advice and support to leaders on underperformance, misconduct, probation and other sensitive workforce matters, ensuring fair, consistent and legally compliant outcomes.
• Manage relationships with employee representatives and relevant stakeholders, including consultation, negotiation and engagement activities that support positive workplace outcomes.
• Drive workplace relations governance and compliance, ensuring alignment with legislative requirements, APS policy settings and organisational obligations.
• Develop and review workplace policies, procedures and guidance materials, supporting consistent and contemporary people management practices.
• Manage workplace relations projects and initiatives, contributing to organisational reform, workforce strategy and continuous improvement outcomes.

Requirements

• Experience providing workplace relations advice, including enterprise bargaining, employee relations, performance management, policy interpretation and the application of employment legislation.
• Strong knowledge of employment legislation, enterprise agreements and workplace policies.
• Experience providing strategic advice on complex workplace matters and managing organisational risk.
• Strong stakeholder engagement, negotiation and influencing skills.
• Experience developing workplace policies, frameworks or employment-related initiatives.
• Demonstrated leadership capability, sound judgement and the ability to deliver outcomes in a complex environment.

Key Capabilities

• Strategic workplace relations expertise.
• Strong leadership and decision-making capability.
• Excellent stakeholder engagement and negotiation skills.
• Ability to interpret and apply employment legislation.
• Strong policy development and governance capability.
• Ability to manage complex employee relations matters and organisational change initiatives.

Desirable Criteria

• Experience supporting enterprise bargaining, workplace reform or organisational change initiatives.
• Experience engaging with unions or employee representative groups.
• Government or public sector workplace relations experience.

How to apply

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Application Support Software Engineers

Security Clearance: Negative Vetting Level 1 (NV1)

Duration: Initial 12 months with 2 x 12-month extensions

Industry: Information Technology

Functional Expertise: Application Support Engineering

Sub-functional Expertise: Systems Administration, Technical Support & Software Operations

Location of work: Canberra, ACT

Working arrangements: On-site, 5 days per week. Remote and interstate candidates will not be considered.

Closing date: 9AM Tuesday, 4 August 2026

Description:

Our client is seeking multiple experienced Application Support Software Engineers to provide technical support and maintenance for critical software applications. Working within a collaborative ICT environment, you will be responsible for supporting business-critical systems through systems administration, application support, incident resolution and ongoing operational improvements.

The successful candidates will possess strong technical troubleshooting skills, experience supporting enterprise applications, and the ability to work closely with development and infrastructure teams to ensure reliable and secure service delivery.

Responsibilities:

• Provide systems administration, monitoring, and Level 2 and Level 3 technical support.
• Monitor systems and produce reporting while implementing ongoing operational improvements.
• Investigate, troubleshoot and resolve technical issues, providing technical assistance to stakeholders.
• Escalate problems and incidents with vendors, ensuring all issues are accurately documented.
• Support project delivery and business-as-usual activities, including testing and technical implementation.
• Deploy software updates, patches and fixes in accordance with change management processes.
• Create and maintain technical, operational and knowledge base documentation.
• Adhere to established safety, security and quality standards.

Requirements:

• Demonstrated experience providing Level 2 and Level 3 application support.
• Experience with systems administration and operational monitoring.
• Experience troubleshooting and resolving complex technical issues.
• Knowledge of software deployment, patch management and change management practices.
• Experience supporting enterprise applications within structured ICT environments.
• Minimum five years' experience supporting Government IT systems.
• Relevant Microsoft certifications.
• Experience aligned with the following SFIA capabilities:
  • Application Support (ASUP) – Level 5
  • System Software (SYSP) – Level 4
  • Problem Management (PBMG) – Level 5

Key Capabilities:

• Strong application troubleshooting and diagnostic skills.
• Systems administration and operational support expertise.
• Incident, problem and change management.
• Technical documentation and knowledge management.
• Stakeholder support and technical communication.
• Continuous operational improvement.
• Software deployment and release support.

Essential Criteria:

• Strong technical skills and experience with application troubleshooting, diagnosing, testing and resolving customer issues.
• Experience with scripting languages (PowerShell) and task automation.
• Intermediate Transact SQL (T-SQL) skills and strong experience with SQL database products.
• Experience working with software development teams and understanding of the Software Development Life Cycle.
• Knowledge of ITIL Incident, Problem, Change and Release Management processes.
• Strong problem-solving skill with the ability to resolve complex technical issues.

Desirable Criteria:

• Windows server and Linux administration skills.
• Release automation using Azure DevOps or similar tools.
• Ability to effectively manage multiple, concurrent activities, while understanding and managing priorities, dependencies and risk.
• Strong communication (verbal and written) and interpersonal skills.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Software Engineer/Developer

Security Clearance: Must have TSPV

Duration: Fulltime Permanent role

Industry: Information Technology

Functional Expertise: Software Engineering

Sub-functional Expertise: Application Development

Location of work: Scoresby, VIC, Australia

Working arrangements: Onsite

Closing date: 9AM Thursday, 23 October 2025

Description:

Our client is seeking Software Engineers/ Developers to support a range of classified programs within a secure environment. These full-time permanent role is based in Scoresby, VIC and involve working with mission-critical systems that span multiple areas of software engineering. You’ll join a collaborative and cross-functional team that values innovation and continuous improvement.

Responsibilities:

• Design and develop innovative software solutions to complex challenges

• Collaborate across functional and domain boundaries to deliver compelling outcomes

• Lead or participate in agile activities such as story mapping and estimation

• Integrate and deploy complex systems using SecDevOps methodologies

• Undertake UI/UX development and refinement

• Research and prototype emerging technologies

• Contribute to or lead customer engagements, demonstrations, and innovation initiatives

Requirements:

• Bachelor's Degree in Software Engineering, Computer Science, or Electrical Engineering (with relevant software engineering experience)

• Experience integrating with external systems/applications (REST API, JSON/XML)

• Familiarity with open-source technologies such as NiFi, Kafka, Elastic (ELK) Stack, and Solr

• Proficiency with CI/CD tools and Infrastructure as Code (e.g. Ansible, Jenkins, Git)

• Strong Java development skills and experience with related frameworks

• Experience with containerisation tools such as Docker and Kubernetes

• Proficiency using Atlassian tools including JIRA and Confluence

Key Capabilities:

• Software design and development

• Agile methodologies and estimation

• DevOps and SecDevOps integration

• UI/UX development

• Containerisation and automation

• Cross-functional collaboration

• Innovation and technical prototyping

Essential Criteria:

• Please provide a cover letter supporting your suitability for this role.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Scrum Master

Security Clearance: Must have TSPV

Duration: Fulltime Permanent role

Industry: Information Technology

Functional Expertise: Agile Delivery

Sub-functional Expertise: Scrum Mastery

Location of work: Canberra, ACT

Working arrangements: Onsite

Closing date: 9AM Thursday, 23 October 2025

Description:

Our client is seeking an experienced Agile Scrum Master to join a small, collaborative team operating in a secure environment. This is a full-time permanent opportunity based on-site in Canberra, working closely with both the product development team and customer product owners. The role will involve maintaining team performance, facilitating Agile ceremonies, and helping foster a culture of continuous improvement.

Responsibilities:

• Facilitate and coordinate Scrum ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives

• Identify and remove obstacles impacting team performance

• Communicate project development status, risks, and issues to relevant stakeholders

• Monitor key performance indicators (KPIs) to support timely and quality delivery

• Ensure adherence to the Scrum framework and Agile principles

• Coach and mentor team members to support continuous improvement

Requirements:

• Certification in Agile methodologies (Certified Scrum Master or Professional Scrum Master)

• Strong collaboration and interpersonal skills for cross-functional teamwork

• Experience using Atlassian JIRA and Confluence

Key Capabilities:

• Agile project management

• Stakeholder communication

• Problem solving and impediment resolution

• Team coaching and mentoring

• Performance tracking and reporting

Essential Criteria:

• Please provide a cover letter supporting your suitability for this role.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.