Job Title: Senior Organisational Change Manager

Security Clearance: Must be able to obtain Baseline

Duration: Initial 12 months with 2 x 12-month extensions

Industry: Information Technology

Functional Expertise: Organisational Change Management

Sub-functional Expertise: Change Strategy, Benefits Realisation, Stakeholder Engagement

Location of work: ACT

Working arrangements: This role is based in Canberra with flexible working arrangements available. A hybrid model applies, with a minimum of three days per week in the office. Work-from-home days should be planned around in-person business engagements and workshops to ensure effective collaboration. Final working arrangements will be agreed in line with our client’s policy.

Closing date: 9AM Tuesday, 3 March 2026

Description:

Our client is seeking multiple Senior Organisational Change Managers to lead and deliver change management activities across a portfolio of projects.

This is a senior position requiring the successful candidate(s) to provide strategic change advice while executing end-to-end change activities to support effective delivery, strong adoption, and the realisation of business outcomes and benefits. The role will work closely with senior executives, program and project managers, IT teams and business units to ensure change strategies align with project objectives and broader organisational priorities.

Responsibilities:

• Develop a change management framework and templates to uplift change management maturity

• Provide strategic advice and coaching to project and program teams to drive adoption, manage resistance and improve stakeholder confidence

• Develop and execute overarching change strategies, roadmaps and integrated plans to minimise change fatigue

• Monitor and report on change progress and benefits realisation

• Engage senior executives, managers and teams to build a change champion network and secure buy-in

• Assess organisational readiness and develop mitigation strategies to address resistance

• Develop change impact assessments, change strategies and change management plans for individual projects

• Lead and execute change activities across multiple projects

• Develop training needs analyses and training plans to support new ways of working

• Assist program and project teams in developing benefits maps, benefit profiles and benefit realisation plans

• Provide ongoing support to embed change and realise intended outcomes and benefits

Requirements:

• Strong stakeholder engagement and management skills

• Strong communication and interpersonal skills

• Strong analytical skills

• Conflict resolution skills

• Demonstrated leadership experience

Key Capabilities:

• Ability to provide strategic change advice at a senior level

• Ability to lead and deliver change initiatives across complex portfolios

• Ability to align change activities with program and project delivery methodologies

• Ability to drive business adoption and benefits realisation

Essential Criteria:

• A minimum of 7+ years of experience as an Organisational Change Manager.

• Experience in developing and implementing change management frameworks, strategies and plans across portfolios of work.

• Leading and executing change management activities across complex portfolios, programs and projects in the Public Sector.

• Applying and integrating change management methodologies to program delivery, and project waterfall and agile delivery.

• Experience in benefits realisation management, including development of benefits artefacts and ongoing benefits management.

• Proven experience in tailoring change management methodologies to meet the complexities of programs and projects, including demonstrated change management certification.

Desirable Criteria:

• PROSCI change management certification.

• Working knowledge of Parliamentary processes and institution of Parliament will be advantageous.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Principal Vulnerability Assessor (EL2)

Security Clearance: Negative Vetting Level 1

Duration: Initial 12 months with up to 24 months extensions

Industry: Information Technology

Functional Expertise: Cyber Security

Sub-functional Expertise: Vulnerability Management

Location of work: ACT, VIC, SA

Working arrangements: The preference is for services to be undertaken at our client’s premises in Canberra. Melbourne or Adelaide may be considered for exceptional candidates. A hybrid arrangement may be considered from these locations; however, the successful candidate will be required to work in the office for the first 6 weeks. Ongoing hybrid arrangements will require attendance in the office 3 days per week.

Closing date: 9AM Tuesday, 24 February 2026

Description:

Our client is seeking a Principal Vulnerability Assessor (EL2) to support and enhance its vulnerability management capability. The successful candidate will play a key role in identifying, assessing and prioritising threat vulnerabilities identified through penetration testing, with a focus on strengthening security architecture and improving risk awareness across the organisation.

This role will require strong expertise in Rapid 7 Insight Vulnerability Management (IVM), including configuration, reporting and integration with related tools, to support the continued rollout of scanning configurations in line with detailed design documentation.

Responsibilities:

• Configure Rapid 7 Insight Vulnerability Management (IVM) in accordance with detailed design documentation and organisational requirements
• Continue the rollout of scanning configurations within Rapid 7
• Identify, assess and prioritise threat vulnerabilities identified through penetration testing
• Produce reports from Rapid 7 IVM to support the vulnerability management process
• Assist with integration between Rapid 7 and other vulnerability reporting tools, including Archer
• Provide Rapid 7 technical and administration training to internal resources
• Contribute to improving security architecture and enhancing risk awareness

Requirements:

• Demonstrated experience as a Rapid 7 technical specialist
• Experience with API integrations
• Proven capability in vulnerability management
• Systems engineering experience
• Knowledge of PSPF ISM Essential 8

Key Capabilities:

• Advanced expertise in Rapid 7 Insight Vulnerability Management (IVM)
• Experience with Rapid 7 EASM
• Strong analytical skills to assess and prioritise vulnerabilities
• Ability to produce detailed and accurate technical reports
• Strong stakeholder engagement and training capability
• Ability to work in accordance with detailed technical design documentation

Essential Criteria:

• Rapid 7 IVM experience
• Rapid 7 EASM experience
• API integrations

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Manager ICT Projects Managers

Security Clearance: Top Secret Positive Vetting

Duration: Initial 12 months with 2 x 12-month extensions

Industry: Information Technology

Functional Expertise: ICT Project Management

Sub-functional Expertise: Project Delivery, Stakeholder Engagement, Governance

Location of work: ACT

Working arrangements: Onsite

Closing date: 9AM Thursday, 26 February 2026

Description:

Our client is seeking multiple experienced ICT Project Managers to support the delivery of projects within a program of work in their ICT Division. These roles will involve independently managing all aspects of a small set of ICT projects from initiation through to delivery, including procurement, stakeholder engagement, reporting, and governance. Successful candidates will be required to report to a Program Manager and work closely with stakeholders, including senior executives, to ensure alignment with strategic objectives and delivery of quality outcomes.

Responsibilities:

• Manage the delivery of ICT projects using established project management methodologies.
• Engage and collaborate with internal and external stakeholders, including senior executives.
• Ensure project outcomes align with strategic directives.
• Undertake full lifecycle project governance including:
  • Project initiation, transition to BAU, and closure
  • Scope, schedule, and delivery management
  • Reporting to senior leadership and governance boards
  • Budget management and financial reporting
  • Active risk and issue management

Requirements:

• Experience delivering complex ICT projects with clear reporting on deliverables, schedules, financials, and issues.
• Proven ability to manage competing priorities while maintaining strong attention to detail.
• Demonstrated stakeholder engagement and communication skills.
• Experience in utilising project management frameworks such as Prince2, MSP, Agile, SAFe, or Hybrid approaches.
• Understanding and use of project tools, templates, and departmental financial processes.

Key Capabilities:

• Project governance and lifecycle management
• Financial tracking and budget reporting
• Risk and issue management
• Communication and negotiation skills
• Stakeholder engagement and relationship building
• Multimethodology project delivery experience

Essential Criteria:

• Experience working with senior executives to shape outcomes and deliver complex ICT projects, including:
  • Monitoring and reporting on deliverables
  • Ensuring alignment with schedules, cost, and quality metrics
  • Financial tracking against baselines
  • Issue resolution and priority management
• Well-developed stakeholder engagement skills, including:
  • Effective communication and negotiation with various stakeholders
  • Ability to build and maintain working relationships with technical teams and others
• Ability to establish and manage project priorities and frameworks, including:
  • Adhering to tools, templates, and processes
  • Experience with various project delivery methodologies (Prince2, MSP, Agile, SAFe, Hybrid)
  • Supporting departmental financial processes

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Senior Business Analyst

Security Clearance: Top Secret Positive Vetting

Duration: Initial 12 months with 2 x 12-month extensions

Industry: Information Technology

Functional Expertise: Information & Communication Technology

Sub-functional Expertise: Business Analysis

Location of work: ACT

Working arrangements: Onsite

Closing date: 9AM Thursday, 26 February 2026

Description:

Our client is seeking five experienced Senior Business Analysts to support a range of ICT projects. These roles will involve working across multiple initiatives within a broader program of work. Successful candidates will apply their business analysis expertise to projects involving process improvement, stakeholder engagement, and the development of user-centred solutions. Reporting to the relevant Director and Project Manager, the analysts will independently contribute to ongoing and upcoming projects.

Responsibilities:

• Analyse and model business processes; identify opportunities for improvement.
• Develop business process models, roadmaps, and implementation plans.
• Collaborate with data professionals to utilise analytics for decision-making and optimisation.
• Gather and document business requirements using client-provided templates.
• Present data, reports, and recommendations to stakeholders.
• Create data models, process diagrams, and wireframes.
• Act as liaison between business stakeholders and technical teams.
• Work collaboratively with SMEs, end users, product owners, change managers, architects, developers, testers, and trainers.

Requirements:

• Proven experience applying user-centred design principles to technology solutions.
• Strong background in business process analysis and requirements elicitation.
• Excellent communication and stakeholder engagement skills.
• Ability to produce clear, actionable business analysis artefacts.
• Capability to work independently and manage multiple projects simultaneously.
• Must be eligible to obtain and maintain a TSPV or TSPA clearance.

Key Capabilities:

• Business process modelling
• Stakeholder engagement
• Requirements documentation
• Data visualisation and modelling
• User-centred design
• Cross-functional team collaboration

Essential Criteria:

• Exceptional ability to confidently elicit and define epics, user stories & acceptance criteria following best practice principles as well as identifying and defining non-functional requirements (NFR).
• Exceptional communication skills and ability to facilitate interviews, workshops and engage with a wide variety of stakeholders to successfully document business processes and requirements. Apply and monitor appropriate use of modelling and analysis tools, methods and standards.
• Ability and experience in the application of user centred design principles and tools including personas, service blueprints and journey maps to ensure technology investments meet user requirements and align with business goals and strategic objectives.
• Experience applying Business Analysis practice to Business Problems supporting solution development in an emerging technology area.
• Seven+ years experience in a similar role.

Desirable Criteria:

• A demonstrable passion for innovation and a dedication to working collaboratively building strong relationships with stakeholders, taking into account individual views and ideas and tailoring the approach.
• Strong organisational and time management skills are needed to handle multiple projects and meet deadlines.

How to apply:

• Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Manager Training Service Managers

Security Clearance: Top Secret Positive Vetting

Duration: Initial 12 months with 2 x 12-month extensions

Industry: Information Technology

Functional Expertise: ICT Training

Sub-functional Expertise: Technology Training & Instructional Design

Location of work: ACT

Working arrangements: Onsite

Closing date: 9AM Thursday, 26 February 2026

Description:

Our client is seeking experienced Training Service Managers to support the rollout of ICT projects as part of a major digital transformation initiative. This role is integral to enabling staff to effectively adopt new technologies by delivering tailored training programs and building digital capability across the organisation.

Responsibilities:

• Deliver in-person and virtual technology training sessions for a broad range of users
• Develop high-quality training materials including guides, presentations and e-learning modules
• Conduct training needs assessments and work with stakeholders to understand requirements
• Provide practical support and technical troubleshooting during training sessions
• Assess training outcomes and improve delivery based on feedback and performance data
• Stay current with new technologies and incorporate best practice adult learning techniques

Requirements:

• Demonstrated experience designing and delivering technology training
• Proficiency in using and explaining complex digital systems and tools
• Ability to create engaging, fit-for-purpose training content
• Strong communication and facilitation skills
• Collaborative approach with a focus on training impact and effectiveness
• Adaptable, with problem-solving capabilities in training environments
• Ongoing commitment to learning and innovation in digital education

Key Capabilities:

• ICT training delivery
• Instructional design
• Stakeholder engagement
• Communication and facilitation
• Problem-solving and adaptability
• Continuous learning mindset

Essential Criteria:

• Training Delivery Expertise: Demonstrated experience in designing and delivering technology training programs for diverse audiences.
• Technical Knowledge: Strong understanding of relevant software, systems, and digital tools, with the ability to explain complex concepts clearly.
• Instructional Design Skills: Ability to develop engaging training materials, including presentations, guides, and e-learning content.
• Communication, Stakeholder Engagement and Facilitation: Excellent verbal and written communication skills, with proven ability to facilitate interactive sessions. Experience collaborating with business units to identify training needs and measure effectiveness.
• Adaptability and Problem-Solving: Capability to tailor training approaches to different learning styles and troubleshoot technical issues during sessions.
• Continuous Learning: Commitment to staying current with emerging technologies and best practices in adult learning.

How to apply:

• Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Organisational Change Management Officers

Security Clearance: Top Secret Positive Vetting

Duration: Initial 12 months with 2 x 12-month extensions

Industry: Information Technology

Functional Expertise: Change Management

Sub-functional Expertise: Organisational Change

Location of work: ACT

Working arrangements: Onsite

Closing date: 9AM Thursday, 26 February 2026

Description:

Our client is seeking experienced Organisational Change Managers to support a large-scale transformational technology program. The successful candidates will develop and implement end-to-end change strategies, ensuring effective stakeholder engagement, communication, and support for organisational readiness throughout the project lifecycle.

Responsibilities:

• Design and undertake stakeholder analysis, impact assessments and business readiness assessments
• Conduct detailed change impact assessments to identify potential impacts on business areas, processes, and systems
• Develop and implement change and communications programs for projects and initiatives
• Monitor and assess change readiness; provide analysis and advice to support success
• Coordinate with key stakeholders to drive awareness and engagement
• Collaborate with training and development teams to support capability uplift
• Support benefits realisation through behavioural and process change

Requirements:

• Minimum of 5 years' experience in organisational change management
• Proven experience in delivering change initiatives in complex, technology-driven environments
• Familiarity with structured change management methodologies (e.g. Prosci, ADKAR)
• Strong stakeholder engagement and influencing capabilities
• Demonstrated project delivery experience including integration of change management activities
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to coach and lead teams through change

Key Capabilities:

• Stakeholder management
• Change strategy development
• Communication and negotiation
• Organisational readiness
• Risk mitigation
• Leadership and coaching

Essential Criteria:

• Demonstrated 5+ years’ experience in organisational change management
• Demonstrated experience in leading organisational change initiatives in complex technology-based environments using structured methodologies (e.g. Prosci, ADKAR)
• Proven ability to build strong relationships and influence stakeholders at all levels to achieve change outcomes
• Excellent written and verbal communication skills, including the ability to develop clear change messaging
• Strong interpersonal skills, including the ability to consult, negotiate, liaise with a variety of stakeholders to influence outcomes
• Experience in integrating change management activities into project plans and ensuring successful adoption of new processes or systems
• Ability to assess organisational impacts, identify risks and develop mitigation strategies
• Capability to coach leaders and teams through change and foster a positive change culture

How to apply:

• Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Lead User Experience Designer

Security Clearance: Top Secret Positive Vetting

Duration: Initial 12 months with 2 x 12-month extensions

Industry: Information Technology

Functional Expertise: User Experience Design

Sub-functional Expertise: UX Research, Wireframing, Prototyping, Visual and Interaction Design

Location of work: ACT

Working arrangements: Onsite

Closing date: 9AM Thursday, 26 February 2026