Job Title: Senior Infrastructure Engineer (4 Positions)

Security Clearance: Must be able to obtain Baseline

Duration: Initial contract to 30 June 2027 with 2 x 12-month extensions

Industry: Information Technology

Functional Expertise: ICT Infrastructure Engineering

Sub-functional Expertise: Systems Administration, Network Engineering, Virtualisation, Secure Gateways, Data Centre Operations and Infrastructure Architecture

Location of work: Canberra, ACT

Working arrangements: Hybrid – Successful applicants must work full-time on site for the first 3 months or until they understand the ICT landscape, requirements and project objectives. Flexible working arrangements may be considered thereafter, subject to approval and operational requirements. Contractors must work on site in Canberra at least 3 days per week. Remote working expenses, including travel, accommodation, utilities and equipment, are the contractor's responsibility.

Closing date: Wednesday, 21 October 2026

Description:

Our client is seeking four experienced Senior Infrastructure Engineers to design, implement, maintain and enhance complex ICT infrastructure environments supporting critical digital services.

The successful candidates will provide technical leadership across physical, virtual, networking and cloud infrastructure, ensuring systems remain secure, reliable and aligned with operational requirements.

The roles involve managing virtualised server environments, secure web and email gateways, network infrastructure, data centre operations and infrastructure lifecycle activities. Candidates will contribute to infrastructure modernisation, security improvements, system migrations and the transition of legacy technologies.

Working collaboratively with project teams, technical specialists, service providers and stakeholders, the Senior Infrastructure Engineers will lead technical deliverables, resolve complex infrastructure issues and support the implementation of secure and scalable ICT solutions.

Responsibilities:

• Provide technical expertise and leadership to project teams and business areas, taking responsibility for technical deliverables.

• Maintain, monitor and upgrade Virtual Service Environment (VSE) infrastructure and associated servers.

• Plan, design, develop, test and maintain new and existing virtual services in accordance with technical guidelines and operational requirements.

• Configure and deploy virtual services and servers in alignment with established application operational models.

• Lead infrastructure analysis, planning, implementation, delivery and performance improvement activities.

• Promote the adoption of virtual services through technical workshops and stakeholder engagement.

• Provide technical guidance and support to project teams responsible for maintaining virtual service environments.

• Support the management and operation of secure internet gateways, secure systems, data centres and network services.

• Implement infrastructure projects, enhancements and remediation activities across network and gateway environments.

• Manage competing technical priorities, project deliverables and operational deadlines.

• Collaborate with internal and external service providers to coordinate infrastructure activities.

• Support infrastructure capacity planning, including mainframe environments.

• Manage server and network infrastructure across geographically dispersed environments.

• Oversee ICT infrastructure asset lifecycle management, including maintenance, upgrades and decommissioning.

• Coordinate data centre operations, service delivery and vendor management.

• Support data centre footprint optimisation across multiple facilities.

• Prepare and maintain business specifications, functional specifications, as-built documentation, standard operating procedures, deployment guides and technical specifications.

• Transfer technical knowledge to internal staff and maintain documentation in accordance with organisational recordkeeping requirements.

• Undertake interstate travel as required.

Requirements:

• Ability to obtain a Baseline security clearance.

• Demonstrated experience designing, implementing, maintaining and supporting complex ICT infrastructure environments.

• Strong technical knowledge of Windows Server and Active Directory.

• Experience with Microsoft SCCM, Hyper-V/VMM, SCOM, File and Print services, and Exchange.

• Knowledge of DNS and DHCP services.

• Experience with enterprise routing and switching technologies, with Cisco experience desirable.

• Experience managing firewalls and load-balancing technologies, including Palo Alto, Fortigate and F5.

• Knowledge of secure web gateways, secure email gateways and associated network security technologies.

• Experience with data centre design, migration and implementation.

• Familiarity with x86 platforms, including Windows and Red Hat Linux.

• Knowledge of IBM P-Series environments, including AIX and Linux.

• Experience with data centre networks, MAN, WAN and storage fabrics.

• Ability to develop infrastructure architecture, technical specifications and operational documentation.

• Demonstrated experience investigating and resolving complex infrastructure problems.

• Understanding of the Protective Security Policy Framework (PSPF) and Information Security Manual (ISM) in relation to network service delivery.

• Ability to provide technical leadership, coordinate infrastructure activities and manage competing priorities.

Key Capabilities:

• Infrastructure Engineering: Expertise in implementing, maintaining and optimising physical, virtual, networking and cloud infrastructure.

• Systems Administration: Strong knowledge of Windows Server, Active Directory, Microsoft infrastructure technologies and Linux environments.

• Virtualisation Technologies: Experience managing virtual server environments, including Hyper-V/VMM and associated infrastructure services.

• Network Engineering: Understanding of enterprise routing, switching, DNS, DHCP, network architecture and connectivity.

• Cyber Security Infrastructure: Experience supporting secure gateways, firewalls, load balancers and infrastructure security controls.

• Data Centre Management: Capability in data centre design, migration, operations, infrastructure lifecycle management and optimisation.

• Systems Design and Architecture: Ability to design complex infrastructure solutions that balance functional and non-functional requirements.

• Problem Management: Experience identifying, investigating and resolving complex technical problems while implementing preventative measures.

• Technical Leadership: Ability to lead infrastructure projects, coordinate technical teams and provide guidance to stakeholders.

• Scripting and Automation: Experience developing, testing, maintaining and improving scripts to support infrastructure operations.

• Technical Documentation: Ability to prepare detailed infrastructure specifications, deployment guides, as-built documentation and operational procedures.

• Security and Compliance: Understanding of PSPF and ISM requirements relevant to secure network services and ICT infrastructure.

Essential Criteria:

• IT infrastructure level 4: Provides technical expertise to enable the correct application of operational procedures. Contributes to the planning and implementation of infrastructure maintenance and updates.

• Systems installation and removal level 5: Takes responsibility for installation and/or decommissioning projects. Provides effective team leadership, including information flow to and from the customer during project work.

• Systems design level 5: Designs large or complex systems and undertakes impact analysis on major design options and trade-offs. Ensures that the system design balances functional and non-functional requirements.

• Problem management level 4: Initiates and monitors actions to investigate and resolve problems in systems, processes and services. Determines problem fixes and remedies.

• Programming/software development level 3: Designs, codes, verifies, tests, documents, amends and refactors moderately complex programs/scripts. Applies agreed standards and tools to achieve a well-engineered result.

• Demonstrated experience with secure web gateways, secure email gateways, and understanding of the PSPF and ISM frameworks in relation to delivery of network services.

Desirable Criteria:

• Availability management level 5: Provides advice and guidance on the planning, design and improvement of service and component availability.

• Demonstrated experience with enterprise routing and switching technologies (experience with Cisco technology highly desirable).

• Demonstrated experience with firewall and load balancing technologies (experience with Palo Alto, Fortigate and F5 Networks highly desirable).

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Support Field Infrastructure Engineer (2 Positions)

Security Clearance: Must be able to obtain Baseline

Duration: Initial contract to 30 June 2027 with 2 x 12-month extensions

Industry: Information Technology

Functional Expertise: ICT Infrastructure Engineering

Sub-functional Expertise: Data Centre Infrastructure, Systems Design, Technical Support, Incident Management and Infrastructure Operations

Location of work: Queensland (QLD) or South Australia (SA). Applicants from other Australian capital cities may also be considered.

Working arrangements: Hybrid – Successful applicants must work full-time on site for the first 3 months or until they understand the ICT landscape, requirements and project objectives. Flexible working arrangements may be considered thereafter, subject to approval and operational requirements. Contractors must work on site at their primary location for at least 3 days per week. Applicants from other Australian capital cities may be considered, provided they are based at an approved office location. Remote working expenses, including travel, accommodation and utilities, are the contractor's responsibility.

Closing date: 9AM Tuesday, 20 October 2026

Description:

Our client is seeking two experienced Support Field Infrastructure Engineers to support the implementation, management, maintenance and improvement of complex ICT infrastructure environments.

The successful candidates will provide technical expertise across physical, virtual, networking and cloud infrastructure, ensuring the reliability, security and operational efficiency of systems supporting digital services.

The roles involve coordinating infrastructure activities, supporting ICT project delivery, managing technical changes and resolving complex incidents. Candidates will work closely with project managers, technical specialists and business stakeholders to ensure infrastructure solutions meet operational requirements and established technical standards.

The positions require experience in infrastructure design, installation, configuration, troubleshooting and data centre operations, with a strong focus on service improvement, technical documentation and adherence to ICT governance frameworks.

Responsibilities:

• Provide technical advice and guidance to project teams, business representatives and stakeholders on ICT infrastructure solutions.

• Identify and implement service improvements to enhance infrastructure reliability, security, supportability, operational efficiency and user experience.

• Coordinate and deliver infrastructure projects and technical activities within agreed timeframes.

• Collaborate with Project Managers to define, schedule and manage technical deliverables.

• Identify and manage infrastructure risks, issues and opportunities.

• Coordinate, implement and oversee infrastructure changes, ensuring compliance with technical standards and operational procedures.

• Lead major incident response and recovery activities to minimise service disruptions.

• Troubleshoot complex technical issues across infrastructure environments.

• Conduct root cause analysis of critical incidents and implement appropriate corrective and preventative measures.

• Schedule, prioritise and manage technical tasks and resource requirements.

• Review and approve technical change activities.

• Oversee data centre infrastructure activities, including rack allocation, power utilisation and cabling.

• Develop and maintain infrastructure architecture documentation, operational designs, technical standards and procedures.

• Support the installation, configuration, maintenance and decommissioning of ICT infrastructure components.

• Transfer technical knowledge and skills to internal staff and maintain documentation in accordance with organisational recordkeeping requirements.

• Ensure all technical deliverables meet agreed quality, performance and operational requirements.

Requirements:

• Ability to obtain a Baseline security clearance.

• Experience implementing, managing and supporting physical, virtual, networking or cloud infrastructure.

• Demonstrated technical expertise in ICT infrastructure operations, systems installation and troubleshooting.

• Experience investigating technical incidents, conducting root cause analysis and implementing preventative measures.

• Understanding of infrastructure architecture, systems design and operational procedures.

• Experience coordinating infrastructure changes and supporting technical project delivery.

• Ability to assess and improve infrastructure availability, reliability, maintainability and serviceability.

• Experience preparing technical documentation, operational procedures and infrastructure designs.

• Ability to collaborate effectively with project managers, technical teams and business stakeholders.

• Knowledge of data centre infrastructure, including rack allocation, power utilisation and cabling.

• Experience with ITIL Foundation or higher, Microsoft certifications or Cisco certifications would be advantageous.

• Familiarity with technical drafting tools such as AutoCAD and Visio would be advantageous.

• Ability to work within established ICT governance frameworks and comply with relevant organisational policies and standards.

Key Capabilities:

• ICT Infrastructure Engineering: Ability to implement, configure, maintain and support physical, virtual, network and cloud infrastructure.

• Infrastructure Design and Architecture: Experience developing infrastructure solutions, technical designs and operational documentation.

• Data Centre Operations: Knowledge of rack allocation, power utilisation, cabling and infrastructure management within data centre environments.

• Incident and Problem Management: Ability to investigate complex technical issues, lead incident recovery activities and implement preventative solutions.

• Systems Installation and Maintenance: Experience coordinating complex infrastructure installations, upgrades and decommissioning activities.

• Change Management: Understanding of technical change processes, risk assessment and operational governance.

• Service Availability and Performance: Ability to assess infrastructure reliability, maintainability and serviceability while identifying opportunities for improvement.

• Technical Documentation: Experience producing infrastructure architecture documentation, operational procedures and technical standards.

• Stakeholder Engagement: Ability to provide technical guidance and collaborate with project teams, business representatives and technical specialists.

• Project Coordination: Capability to manage technical deliverables, resources and schedules within established project management frameworks.

Essential Criteria:

• Availability management level 4: Analyses service and component availability, reliability, maintainability and serviceability. Contributes to the availability management process and its operation.

• IT infrastructure level 4: Provides technical expertise to enable the correct application of operational procedures.

• Problem management level 3: Investigates problems in systems, processes and services. Assists with the implementation of agreed remedies and preventative measures.

• Programming/software development level 2: Designs, codes, verifies, tests, documents, amends and refactors simple programs/scripts. Applies agreed standards and tools to achieve a well-engineered result.

• Systems design level 4: Designs system components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology.

• Systems installation and removal level 4: Undertakes or supervises complex installations and de-installations of systems or components, including handover to the client. Schedules installation work around client priorities and resource availability. Ensures adherence to established safety and quality procedures.

Desirable Criteria:

• Demonstrated experience in coordinating resources and accurate recording of effort.

• Demonstrated experience in producing technical documentation and data centre management or ICT infrastructure support.

• Proven ability to work within a structured ICT and project management governance framework and deliver results that adhere to relevant Commonwealth standards and policies.

• Experience with design and delivery of ICT infrastructure projects, data centre and equivalent spaces.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Manager Delivery Manager

Security Clearance: Must be able to obtain Baseline

Duration: Initial contract to 30 June 2027 with 2 x 12-month extensions

Industry: Information Technology

Functional Expertise: ICT Project Management and Delivery Management

Sub-functional Expertise: Agile Delivery, ICT Infrastructure, Project Governance and Resource Management

Location of work: Canberra, ACT

Working arrangements: Hybrid – Successful applicants must work full-time on site for the first 3 months or until they understand the ICT landscape, requirements and project objectives. Flexible working arrangements may be considered thereafter, subject to approval and operational requirements. Contractors must work on site in Canberra at least 3 days per week. Remote working expenses are the contractor's responsibility.

Closing date: Wednesday, 21 October 2026

Description:

Our client is seeking an experienced Manager Delivery Manager to oversee the successful delivery of complex ICT projects, ensuring alignment with organisational objectives, project timelines, budgets and governance requirements.

The successful candidate will be responsible for leading project delivery teams, managing risks and dependencies, and facilitating effective collaboration between technical specialists, product managers and stakeholders.

The role requires expertise in Agile methodologies, project management frameworks, ICT infrastructure delivery and performance management. The Delivery Manager will play a key role in resolving delivery challenges, improving team performance and ensuring projects achieve their intended outcomes.

Responsibilities:

• Manage project scope, schedules, budgets, resources, risks, issues, procurement, stakeholder engagement, change control, governance and reporting.

• Oversee complex ICT project activities using established project management methodologies.

• Lead, facilitate and support project delivery teams to achieve organisational objectives and maintain delivery performance.

• Work collaboratively with Product Managers to define delivery roadmaps, resolve blockers and maintain delivery throughput.

• Maintain appropriate systems development methodologies, tools and techniques.

• Monitor project costs, timelines, quality, resource utilisation and emerging issues, implementing corrective actions where necessary.

• Coordinate project resources to ensure deliverables are completed within agreed timeframes and budgets.

• Develop and maintain management plans identifying actions required to realise project benefits.

• Establish and maintain effective working relationships with key stakeholders and management personnel.

• Facilitate knowledge transfer to internal staff and ensure project documentation complies with organisational recordkeeping requirements.

• Prepare and maintain project documentation, including Project Initiation Documents, Project Schedules, Project Implementation Plans and Project Management Plans.

• Develop Benefits Management Plans, Stage Plans, Risk Management Plans and Transition Plans.

• Prepare Statements of Requirements, baseline change requests where applicable, and records of agreed changes to business practices and processes.

• Produce weekly progress reports and ensure deliverables meet agreed performance and quality requirements.

Requirements:

• Ability to obtain a Baseline security clearance.

• Experience managing complex ICT projects, including project governance, scheduling, budgeting and resource allocation.

• Demonstrated ability to lead and support multidisciplinary project delivery teams.

• Experience applying Agile methodologies and established project management frameworks.

• Strong understanding of project risk management, change control, stakeholder engagement and reporting.

• Ability to manage competing priorities and deliver project outcomes within agreed timeframes and budgets.

• Experience developing and maintaining comprehensive project management documentation.

• Demonstrated ability to monitor delivery performance and implement continuous improvement initiatives.

• Ability to work collaboratively with technical teams, Product Managers and senior stakeholders.

• Capacity to work on site in Canberra in accordance with the specified working arrangements.

Key Capabilities:

• Project Delivery Management: Ability to manage ICT projects from initiation through implementation, transition and completion.

• Leadership and Team Coordination: Capability to lead, facilitate and support project teams while addressing delivery challenges.

• Agile Delivery: Understanding of iterative delivery practices, continuous improvement and collaborative product development.

• Project Governance: Knowledge of project controls, risk management, reporting, change management and organisational compliance.

• Resource and Financial Management: Ability to manage project budgets, resources, schedules and performance against agreed objectives.

• Stakeholder Engagement: Strong communication and relationship management capabilities across technical and business stakeholders.

• Performance Management: Ability to establish performance measures, monitor delivery outcomes and drive improvements.

• Documentation and Reporting: Experience preparing project plans, governance documentation, risk registers and progress reports.

Essential Criteria:

• Measurement level 4: Supports projects, functions or teams in the development of measurement methods.

• Methods and tools level 4: Provides advice and guidance to support the adoption of methods and tools and adherence to policies and standards.

• Performance management level 5: Sets the quality, performance and capability targets in line with organisational goals.

• Project management 5: Takes full responsibility for the definition, approach, facilitation and satisfactory completion of medium-scale projects. Provides effective leadership to the project team. Adopts appropriate project management methods and tools.

• Resourcing level 4: Facilitates and supports the execution of resourcing activities in collaboration with managers and teams.

Desirable Criteria:

- Systems development management level 5: Plans and drives systems development projects which support the organisation's objectives and plans.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: LIMS System Administrator

Security Clearance: Must be able to obtain Baseline Security Clearance

Duration: Initial 12 months with 2 x 12-month extensions

Industry: Information Technology

Functional Expertise: Systems Administration

Sub-functional Expertise: Laboratory Information Management Systems (LIMS), Database Administration, Software Development and Technical Support

Location of work: Melbourne, VIC (preferred); Sydney, NSW and Canberra, ACT (also considered)

Closing date: 9AM Friday, 23 October 2026

Description:

Our client is seeking an experienced LIMS System Administrator (APS6 equivalent) to manage, maintain and enhance Laboratory Information Management Systems (LIMS) supporting business-critical operations.

The successful candidate will be responsible for administering and supporting the Sample Manager LIMS platform, developing system enhancements, troubleshooting technical issues and ensuring the reliability and performance of laboratory information systems.

Working closely with business stakeholders, system administrators, developers and ICT teams, you will contribute to system improvements, database management, software configuration, testing and technical documentation.

This position requires strong technical problem-solving skills, programming and scripting capabilities, and the ability to work both independently and collaboratively to deliver effective system administration and support services.

Responsibilities:

• Manage, administer and support the Sample Manager LIMS platform, ensuring system availability, reliability and performance.

• Engage with business stakeholders to gather requirements and develop enhancements and new system functionality.

• Provide technical support to users, including troubleshooting, bug fixing and managing user accounts and access permissions.

• Respond to enquiries from staff and senior management regarding LIMS functionality and data.

• Develop and enhance system functionality using VGL and other relevant programming and scripting languages.

• Prepare technical specifications, configure software and undertake testing of system enhancements.

• Implement system changes in accordance with established change control procedures.

• Develop, implement and maintain quality control measures.

• Develop and maintain interfaces to facilitate data exchange between LIMS and other systems.

• Prepare and maintain technical documentation, standard operating procedures (SOPs), test plans and system procedures.

• Perform routine system maintenance, including data archiving, backups and user access reviews.

• Liaise with software vendors to troubleshoot and resolve core system issues.

• Generate financial, management and statistical reports for senior management.

• Deliver training and guidance to staff on the effective use of LIMS applications.

• Collaborate with database, server, security and network teams to support upgrades, testing, issue resolution and system availability.

• Plan and manage implementation tasks while maintaining compliance with workplace safety, diversity and equity principles.

Requirements:

• Practical knowledge of, or experience in, LIMS administration such as Sample Manager or a similar system relevant to the functioning of a commercial analytical/scientific laboratory.

• Demonstrated experience in one or more of the following computer programming and scripting languages:

  • VGL

  • LIMS Basics

  • .Net C#

  • Visual Basics

  • Java and HTML

  • SQL

• Sound knowledge of database administration, including the use of SQL to extract information from databases or correct database errors.

• Sound knowledge of scientific laboratory environments and the role of LIMS in laboratory operations.

• Familiarity with standard IT applications and the ability to rapidly develop an understanding of new applications or systems.

• Experience processing data and using standard desktop applications.

• Demonstrated problem-solving skills with the ability to analyse and resolve complex issues.

• Demonstrated ability to learn new systems and technologies.

• Ability to build productive relationships and collaborate effectively with business stakeholders and technical teams.

• Strong verbal and written communication skills.

• High levels of commitment, self-motivation and initiative.

• Demonstrated ability to exercise sound judgement in a dynamic environment.

• Strong organisational skills and the ability to prioritise workloads.

• Ability to work independently and take responsibility for assigned tasks at an APS6 equivalent level.

Key Capabilities:

• LIMS administration, configuration and maintenance.

• Sample Manager LIMS system support and enhancement.

• Programming and scripting using VGL, SQL, .NET C#, Visual Basic and other relevant technologies.

• Database administration, data extraction and error correction.

• Application troubleshooting, debugging and technical problem resolution.

• System availability, reliability and performance management.

• Software development, configuration, testing and change management.

• User account administration, access management and security.

• Data integration and interface development.

• System backups, archiving and recovery procedures.

• Technical documentation, SOP development and test planning.

• Stakeholder engagement, user support and training.

• Cross-functional ICT collaboration and vendor management.

• Service improvement and operational support.

Essential Criteria:

• Availability management: Level 4 (SFIA) Analyses service and component availability, reliability, maintainability and serviceability. Contributes to the availability management process and its operation. Performs defined availability management tasks. Ensures that services and components meet and continue to meet all of their agreed performance targets and service levels. Implements arrangements for disaster recovery and documents recovery procedures. Conducts testing of recovery procedures.

• Problem management: Level 3 (SFIA) Investigates problems in systems, processes and services. Assists with the implementation of agreed remedies and preventative measures.

• Programming/software development: Level 2 (SFIA) Designs, codes, verifies, tests, documents, amends and refactors simple programs/scripts. Applies agreed standards and tools to achieve a well-engineered result. Reviews own work.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Senior Business Analyst

Security Clearance: Must be able to obtain Baseline Security Clearance

Duration: Initial 4 months

Industry: Information Technology

Functional Expertise: Business Analysis

Sub-functional Expertise: Requirements Gathering, Data Analysis, Stakeholder Engagement, Governance and Roadmap Development

Location of work: ACT, VIC

Closing date: 9AM Friday, 23 October 2026

Description:

Our client is seeking an experienced Senior Business Analyst to undertake a focused 16-week discovery and requirements engagement, supporting the definition of a Minimum Viable Product (MVP) for a data intelligence and early warning capability.

The successful candidate will be responsible for identifying and documenting business, data, functional, non-functional, technical enablement and governance requirements. This includes stakeholder consultation, requirements validation, risk identification and developing a roadmap to inform future delivery decisions.

The engagement is focused on requirements discovery and definition rather than solution delivery. It does not include system development, technical architecture, implementation, dashboard development, agreement negotiations or data access approvals.

Responsibilities:

• Define MVP requirements for an early warning capability and associated secure data environment.

• Identify and document business and operational use cases, including public-facing dashboards, internal reporting, investigation activities and risk monitoring.

• Engage with stakeholders to understand requirements relating to risk signals, data patterns, entity relationships and market indicators.

• Identify and document requirements for approved internal and external data sources.

• Assess existing capabilities, lessons learned and relevant use cases to inform future capability development.

• Define governance, security, data access, information management and auditability requirements.

• Identify business requirements for secure data receipt, storage, access, analysis and reporting.

• Document requirements and dependencies associated with future data-sharing arrangements.

• Facilitate stakeholder consultation with business representatives, technical teams, governance specialists and subject matter experts.

• Identify and document risks, assumptions, constraints, dependencies and decisions required before future delivery activities.

• Validate and prioritise requirements to ensure alignment with business objectives and operational needs.

• Develop a roadmap outlining future stages of capability development and implementation.

Requirements:

• Demonstrated experience undertaking business analysis, requirements discovery and stakeholder consultation engagements.

• Experience defining business, data, reporting, governance, access, functional and non-functional requirements.

• Proven ability to undertake requirements elicitation, analysis, validation, prioritisation and documentation.

• Experience developing business requirements and roadmaps to support future technology and data capabilities.

• Ability to produce clear, high-quality documentation and decision-ready deliverables.

• Strong stakeholder engagement skills, including experience working with subject matter experts and decision-makers.

• Experience identifying and managing project risks, assumptions, constraints and dependencies.

• Ability to manage competing priorities and deliver agreed outcomes within a time-boxed engagement.

• Strong analytical, problem-solving, communication and documentation skills.

Key Capabilities:

• Business analysis and requirements engineering.

• Discovery workshops and stakeholder engagement.

• Business and operational use case definition.

• Data requirements analysis and reporting requirements.

• Functional and non-functional requirements documentation.

• Data governance, security and information management.

• Requirements validation, prioritisation and traceability.

• Risk, assumption, constraint and dependency management.

• MVP scope definition and roadmap development.

• Preparation of decision-ready documentation and deliverables.

• Stakeholder consultation and cross-functional collaboration.

• Time-boxed discovery and requirements delivery.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Lead MS SQL Data Platform Administrator

Security Clearance: Must have Negative Vetting Level 1 (NV1)

Duration: Initial 12 months with 2 x 12-month extensions

Industry: Information Technology

Functional Expertise: Database Administration

Sub-functional Expertise: Microsoft SQL Server, Azure SQL, Database Management and Cloud Migration

Location of work: ACT

Working arrangements: Onsite

Closing date: 9AM Thursday, 29 October 2026

Description:

Our client is seeking an experienced Lead MS SQL Data Platform Administrator to provide specialist development, technical services and support for database management capabilities.

The successful candidate will be responsible for maintaining and optimising Microsoft SQL Server and Azure SQL database environments, supporting business-critical applications and contributing to cloud migration and application modernisation initiatives.

The role involves managing on-premises and cloud-based database platforms, ensuring high availability, security and performance while supporting ongoing operational requirements and database migration activities.

Responsibilities:

• Install, configure and maintain Microsoft SQL Server database instances, ensuring high availability and optimal performance.

• Monitor and manage database performance and replication, identifying and resolving bottlenecks through index tuning, dynamic management views (DMVs) and third-party monitoring tools.

• Develop, implement and manage database clustering, maintenance plans, automated backups and disaster recovery strategies.

• Manage database security configurations, including certificate management and access controls.

• Manage and optimise SQL Server Analysis Services (SSAS), SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS) and Power BI reporting environments.

• Troubleshoot and resolve performance issues across hybrid and cloud environments, optimising configurations on Azure and AWS.

• Maintain comprehensive documentation covering database configurations, changes and procedures across on-premises and cloud environments.

• Support database migration activities and the transition of business-critical applications and large datasets to cloud platforms.

Requirements:

• Minimum 7 years of experience in a similar database administration role.

• Practical experience administering Microsoft SQL Server and Azure SQL database environments.

• Experience supporting database availability, performance optimisation, security and disaster recovery.

• Proficiency in SQL/T-SQL and PowerShell for database administration and automation.

• Experience managing on-premises, hybrid and cloud database environments.

• Ability to troubleshoot complex database performance issues.

• Strong communication, problem-solving and collaboration skills.

• SFIA Database Administration (DBAD) Level 4/5 capabilities.

• EL1 equivalent experience is preferred. APS6 equivalent candidates with sufficient experience and willingness to learn may also be considered.

Key Capabilities:

• Microsoft SQL Server installation, configuration, maintenance and performance optimisation.

• Azure SQL database administration and cloud migration support.

• Always-On Availability Groups, database clustering, replication and high availability.

• SQL/T-SQL scripting and PowerShell automation.

• Database backup, recovery and disaster recovery planning.

• Database security, certificate management and access control.

• SSAS, SSIS, SSRS and Power BI environment management.

• Database performance monitoring, troubleshooting and optimisation.

• Hybrid infrastructure support across Azure and AWS.

• Technical documentation and database operational support.

Essential Criteria:

• Experience: 7+ Years in a similar role.

• Platforms: Practical experience with Microsoft SQL Server products, including use of Always-On Availability Groups, Azure SQL databases.

• Programming: Strong SQL/T-SQL, PowerShell to support the SQL Server software and streamline or automate daily database management activities.

• Strong problem-solving skills and a proactive approach to database management.

• Excellent communication skills, with the ability to work effectively in a team-oriented environment.

Desirable Criteria:

• Azure and DevOps: Experience with DevOps processes and tools such as Azure DevOps and Git, Azure SQL Databases.

• Experience with SQL Database development.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Senior Policy Officer

Security Clearance: Must hold Baseline Security Clearance

Duration: Initial 8 months with 1 x 4-month extension

Industry: Government Policy and Administration

Functional Expertise: Policy Development and Implementation

Sub-functional Expertise: Policy Research, Regulatory Analysis, Stakeholder Engagement, Project Management and Government Briefings

Location of work: Canberra, ACT

Working arrangements: Hybrid – Flexible working arrangements, including a combination of office-based and working from home, may be considered subject to agreement.

Closing date: 9AM Wednesday, 28 October 2026

Description

Our client is seeking an experienced Senior Policy Officer to support policy development, implementation planning and stakeholder engagement activities.

The successful candidate will undertake policy research and analysis, prepare evidence-based advice and briefing materials, and contribute to the development and implementation of complex government policy initiatives.

Working collaboratively with technical and non-technical stakeholders, the Senior Policy Officer will analyse regulatory, commercial and operational information, translate complex issues into accessible advice, and support project planning and governance activities.

This position requires strong analytical skills, excellent written communication, sound judgement and the ability to manage competing priorities while delivering high-quality outcomes within agreed timeframes.

Responsibilities

• Undertake policy research and analysis to support the development and implementation of government policy initiatives.

• Prepare clear, concise and evidence-based policy advice, briefings, submissions, correspondence and meeting materials.

• Coordinate input and advice across multiple business areas to support policy development and decision-making.

• Analyse technical, regulatory, commercial and stakeholder information to identify key issues and policy implications.

• Translate complex information into accessible policy advice and public-facing materials.

• Contribute to project planning and implementation activities, including governance, risk management, reporting, deliverables and dependencies.

• Support stakeholder consultation and engagement activities, including coordination with industry representatives and community stakeholders.

• Maintain accurate records of stakeholder discussions, decisions and meeting outcomes.

• Respond to requests for policy input, advice and research.

• Collaborate with internal teams and external stakeholders to support effective policy and program delivery.

• Identify emerging issues, assess policy risks and contribute to the development of practical solutions.

• Support broader policy development and project management activities as required.

Requirements

• Demonstrated experience undertaking policy research, analysis and development.

• Strong written communication skills, including the ability to prepare high-quality policy advice, briefings, submissions and correspondence.

• Ability to analyse complex technical, regulatory, commercial and stakeholder information.

• Experience supporting policy implementation planning, project governance and risk management.

• Strong stakeholder engagement and consultation skills.

• Ability to coordinate information and advice across multiple business areas.

• Demonstrated ability to exercise sound judgement and manage competing priorities.

• Strong organisational and time management skills, with the ability to deliver quality work within agreed timeframes.

• Ability to work collaboratively with technical and non-technical stakeholders.

• Experience preparing reports, maintaining records and supporting project deliverables.

• Must hold Baseline Security Clearance.

Key Capabilities

• Policy Research and Analysis: Ability to undertake detailed research, evaluate evidence and develop practical policy advice.

• Government Briefing and Written Communication: Strong capability in preparing clear, concise and accurate policy documents, submissions and correspondence.

• Regulatory and Technical Analysis: Ability to interpret complex regulatory, commercial and technical information and communicate its policy implications.

• Stakeholder Engagement: Strong interpersonal skills and the ability to build effective working relationships with internal and external stakeholders.

• Project Planning and Governance: Understanding of project implementation, governance arrangements, risk management and reporting.

• Critical Thinking and Problem Solving: Ability to identify emerging issues, assess risks and recommend evidence-based solutions.

• Collaboration and Coordination: Ability to work across multiple teams and coordinate contributions to policy and project outcomes.

• Time Management and Prioritisation: Demonstrated ability to manage competing demands and deliver work within agreed deadlines.

Essential Criteria

The source document requests a one-page cover letter addressing the role's mandatory skills but does not provide a separately defined list of essential selection criteria.

- INFORMATION NOT PROVIDED

Desirable Criteria

- Experience in telecommunications, infrastructure, regulatory policy or complex Australian Government policy implementation would be advantageous but is not essential.

How to apply

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: APS6 Senior Test Analyst

Security Clearance: Must be able to obtain Baseline Security Clearance

Duration: Initial up to 12 months with extension options of up to 24 months

Industry: Information and Communication Technology (ICT)

Functional Expertise: Software Testing and Quality Assurance

Sub-functional Expertise: Test Analysis, Acceptance Testing, Test Automation, Defect Management and Quality Assurance

Location of work: Brisbane, QLD; Canberra, ACT; or Melbourne, VIC

Working arrangements: Onsite for the first 6 weeks, unless otherwise negotiated. Hybrid working arrangements may then be considered. Candidates must reside within reasonable travelling distance of the nominated office location and be available to attend onsite when required.

Closing date: 9AM Friday, 23 October 2026

Description

Our client is seeking an experienced APS6 Senior Test Analyst to support the testing and quality assurance of complex ICT systems and services.

The successful candidate will be responsible for designing, developing and executing test cases, analysing system requirements, identifying defects and ensuring ICT solutions meet functional, architectural, performance and business requirements.

Working with a high degree of independence under limited direction, the Senior Test Analyst will contribute to test planning, execution, reporting and continuous improvement activities. The role also involves collaborating with internal stakeholders and external software vendors to resolve issues and ensure effective delivery outcomes.

The ideal candidate will demonstrate strong technical analysis skills, experience in software testing methodologies and the ability to manage competing priorities while contributing to team performance and quality assurance standards.

Responsibilities

• Design, develop and execute complex test cases based on detailed technical and functional specifications.

• Develop and review test plans, test cases, task cards and supporting test data.

• Create and manage complex test data within external software vendor environments.

• Review test cases developed by team members to ensure accuracy, quality and completeness.

• Apply in-depth technical analysis when designing and executing testing activities.

• Assist in defining requirements for testing environments.

• Record, analyse and report test results, including unexpected outcomes and identified issues.

• Identify, analyse, document and manage software defects, programming errors and operational inconsistencies.

• Conduct testing to verify ICT services meet specified business and technical requirements.

• Monitor testing progress against project schedules and escalate risks or delays where necessary.

• Contribute to improvements in testing tools, processes and automation practices.

• Manage and support small teams, including work allocation, resource planning and performance management.

• Provide coaching, mentoring and training to develop team capabilities.

• Collaborate with stakeholders and external software vendors to resolve technical issues.

• Provide technical advice and recommendations relating to software testing and development.

• Support quality assurance activities and ensure compliance with established testing standards.

• Contribute to business planning, operational improvements and effective project delivery.

Requirements

• Demonstrated experience in software testing, test analysis and quality assurance within complex ICT environments.

• Experience developing, executing and reviewing complex test cases and test plans.

• Strong technical analysis skills and the ability to interpret functional and technical specifications.

• Experience creating and managing test data, including within external software vendor environments.

• Demonstrated ability to identify, analyse, document and manage software defects.

• Experience with test automation tools, processes and continuous improvement initiatives.

• Familiarity with SAP environments.

• Understanding of acceptance testing, quality assurance practices and testing methodologies.

• Ability to analyse testing outcomes and prepare accurate reports.

• Experience collaborating with technical teams, stakeholders and external software vendors.

• Demonstrated ability to manage competing priorities and deliver testing activities within agreed schedules.

• Experience supporting or managing small teams, including coaching and mentoring staff.

• Ability to quickly develop knowledge of relevant frameworks, legislation, policies, procedures and information management requirements.

• Understanding of privacy, ethics, workplace health and safety, and security protocols.

• Prior experience within government or a similar large-scale organisation.

• Ability to obtain Baseline Security Clearance.

Key Capabilities

• Test Analysis and Execution: Ability to design, develop and execute complex test cases that validate functional and non-functional requirements.

• Acceptance Testing: Experience developing acceptance criteria, validating system functionality and ensuring solutions meet business expectations.

• Quality Assurance: Strong understanding of quality standards, testing processes and compliance requirements.

• Defect Management: Ability to identify, investigate, document and resolve software defects and testing issues.

• Technical Analysis: Ability to interpret specifications, analyse system behaviour and recommend appropriate testing approaches.

• Test Automation: Understanding of automated testing tools and opportunities for improving testing efficiency.

• Stakeholder Engagement: Strong communication and collaboration skills when working with internal teams and external software vendors.

• Team Leadership: Ability to coordinate work activities, manage priorities and support staff development.

• Problem Solving: Strong analytical skills and the ability to identify issues, evaluate alternatives and recommend solutions.

• Continuous Improvement: Commitment to improving testing methodologies, processes and quality assurance practices.

Essential Criteria

Candidates must provide a summary response of no more than 500 words addressing both essential and desirable criteria combined.

- Acceptance testing: Level 4 (SFIA)

Develops acceptance criteria related to functional and non-functional requirements, business processes, features, user stories and business rules. Designs, specifies and executes test cases and scenarios to test that systems, products and services fulfil the acceptance criteria and deliver the predicted business benefits. Collaborates with project colleagues and stakeholders involved in the analysis, development and operation of products, systems or services to ensure accuracy and comprehensive test coverage. Analyses and reports on test activities, results, issues and risks including the work of others.

- Methods and tools: Level 4 (SFIA)

Provides advice and guidance to support the adoption of methods and tools and adherence to policies and standards. Tailors processes in line with agreed standards and evaluation of methods and tools. Reviews and improves usage and application of methods and tools.

- Quality assurance: Level 3 (SFIA)

Contributes to the collection of evidence and the conduct of formal audits or reviews of activities. Examines records for evidence that appropriate testing and other quality control activities have taken place. Determines compliance with organisational directives, standards and procedures and identifies non-compliances, non-conformances and abnormal occurrences.

- Testing: Level 5 (SFIA)

Plans and drives testing activities across all stages and iterations of product, systems and service development. Provides authoritative advice and guidance on any aspect of test planning and execution. Adopts and adapts appropriate testing methods, automated tools and techniques to solve problems in tools and testing approaches. Measures and monitors applications of standards for testing. Assesses risks and takes preventative action. Identifies improvements and contributes to the development of organisational policies, standards, and guidelines for testing.

- User experience evaluation: Level 3 (SFIA)

Evaluates design options and prototypes to obtain user feedback on requirements of developing systems, products, services or devices. Tests the usability and accessibility of components and alternative designs. Administers a range of evaluations, recording data and feedback. Analyses evaluation data and recommends actions. Identifies areas for future user research. Checks systems, products, services or devices for adherence to applicable standards, guidelines, style guides, and legislation. Evaluates the usability of existing or competitor systems to provide benchmark values and as input to design.

Desirable Criteria

- Business situation analysis: Level 3 (SFIA)

Investigates straightforward business situations to identify and analyse problems and opportunities. Contributes to the recommendation of improvements. Follows agreed standards and techniques to investigate, analyse and document business situations. Engages with stakeholders under direction.

- Quality management: Level 4 (SFIA)

Assists in the development of new or improved practices and organisational processes or standards. Assists projects, functions or teams in planning the quality management for their area of responsibility. Facilitates localised improvements to the quality system or services.

- Specialist advice: Level 4 (SFIA)

Provides detailed and specific advice regarding the application of their specialism to the organisation's planning and operations. Actively maintains knowledge in one or more identifiable specialisms. Recognises and identifies the boundaries of their own specialist knowledge. Where appropriate, collaborates with other specialists to ensure advice given is appropriate to the organisation's needs.

How to apply

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Test Manager

Security Clearance: Must be able to obtain Negative Vetting Level 1 (NV1)

Duration: Initial 12 months with extension options of up to 24 months

Industry: Information and Communication Technology (ICT)

Functional Expertise: Test Management

Sub-functional Expertise: Infrastructure Testing, Test Strategy, Test Automation, Quality Assurance and Stakeholder Management

Location of work: Canberra, ACT or Melbourne, VIC

Working arrangements: Hybrid – Flexible working arrangements may be considered. Candidates must reside within reasonable travelling distance of the nominated office location and be available to attend onsite when required.

Closing date: 9AM Wednesday, 28 October 2026

Description

Our client is seeking an experienced Test Manager to lead and oversee testing activities across a large-scale ICT infrastructure initiative.

The successful candidate will be responsible for developing and implementing comprehensive testing strategies, managing testing resources, overseeing test execution and ensuring that systems, configurations and services meet specified functional, technical and security requirements.

Working with a high degree of autonomy, the Test Manager will lead technical teams, coordinate testing environments, manage defects and risks, and collaborate with internal stakeholders and external vendors to deliver quality outcomes.

This role requires strong technical expertise in infrastructure and networking, proven experience managing complex testing programs, and the ability to provide strategic advice to senior management.

Responsibilities

• Develop, implement and manage comprehensive testing strategies, plans and methodologies.

• Oversee the planning, development, execution and management of test cases.

• Lead engineers in establishing and maintaining appropriate infrastructure testing environments.

• Analyse functional and technical requirements to determine testing approaches and coverage.

• Develop and manage Requirements Traceability Matrices (RTM) and Verification Traceability Matrices (VTM).

• Define test scripting approaches, test data requirements and inventories of testing scenarios.

• Manage testing resources, allocate responsibilities and monitor team performance.

• Lead daily stand-ups, coordinate testing activities and manage defect identification, tracking and resolution.

• Oversee User Acceptance Testing (UAT), including stakeholder engagement and coordination.

• Identify, assess and escalate testing risks, defects and technical issues to management.

• Manage relationships with internal stakeholders, external software vendors and service providers.

• Review technical documentation, testing reports and quality assurance outcomes.

• Analyse testing performance data and provide recommendations to management.

• Support continuous improvement initiatives and promote adherence to testing standards and procedures.

• Provide leadership, coaching and mentoring to testing team members.

• Contribute to ICT strategic planning and ensure testing activities align with business objectives.

Requirements

• 7 to 10 years of experience in IT, including at least 3 to 5 years managing testing activities for large-scale infrastructure projects.

• Proven experience managing infrastructure testing environments.

• Strong understanding of ICT infrastructure, particularly networking technologies.

• Demonstrated experience developing and implementing testing strategies and methodologies.

• Experience using Application Lifecycle Management (ALM) testing tools.

• Proficiency with test automation frameworks and tools.

• Experience establishing and managing test environments with engineering teams.

• Demonstrated ability to develop and maintain RTM and VTM documentation.

• Experience executing test cases, managing defects and reporting testing outcomes.

• Strong stakeholder engagement, negotiation and vendor management capabilities.

• Demonstrated leadership experience managing technical teams and delivering outcomes within agreed schedules.

• Ability to obtain Negative Vetting Level 1 security clearance.

Key Capabilities

• Test Strategy and Governance: Ability to establish testing frameworks, policies, standards and processes for complex ICT environments.

• Infrastructure Testing: Strong technical knowledge of infrastructure systems, networking and testing environments.

• Leadership and Performance Management: Proven ability to manage technical teams, allocate resources, mentor staff and drive performance.

• Risk and Defect Management: Ability to identify, assess, document and escalate testing risks and defects.

• Stakeholder Engagement: Strong communication, negotiation and relationship management skills across internal and external stakeholders.

• Test Automation and Tools: Experience with automated testing frameworks, ALM tools and testing methodologies.

• Analytical and Reporting Skills: Ability to interpret testing data, identify trends and communicate findings to management.

• Strategic Thinking: Ability to align testing activities with broader ICT strategies, organisational objectives and quality standards.

• Continuous Improvement: Demonstrated ability to implement improvements to testing practices, processes and operational procedures.

Essential Criteria

Candidates must provide a summary response of no more than 500 words addressing both essential and desirable criteria combined.

- 1.Methods and tools: Level 5 (SFIA)

Provides advice, guidance and expertise to promote adoption of methods and tools and adherence to policies and standards. Evaluates and selects appropriate methods and tools in line with agreed policies and standards. Contributes to organisational policies, standards, and guidelines for methods and tools. Implements methods and tools at programme, project and team levels including selection and tailoring in line with agreed standards. Manages reviews of the benefits and value of methods and tools. Identifies and recommends improvements.

- 2.Performance management: Level 5 (SFIA)

Forms, maintains and leads workgroups and individuals to achieve organisational objectives. Determines and delegates objectives and task responsibilities to individuals or teams including people management responsibilities as appropriate. Sets the quality, performance and capability targets in line with organisational goals. Monitors performance and working relationships and provides effective feedback to address individual issues. Encourages individual development of skills and capabilities in line with team and personal goals. Facilitates the development of individuals by adjusting workload, targets, and team capacity. Plays an active role in formal organisational processes such recruitment, reward, promotion and disciplinary procedures.

- 3.Specialist advice: Level 5 (SFIA)

Provides definitive and expert advice in their specialist area. Actively maintains recognised expert level knowledge in one or more identifiable specialisms. Oversees the provision of specialist advice by others. Consolidates expertise from multiple sources, including third-party experts, to provide coherent advice to further organisational objectives. Supports and promotes the development and sharing of specialist knowledge within the organisation.

- 4.Stakeholder relationship management: Level 4 (SFIA)

Deals with problems and issues, managing resolutions, corrective actions, lessons learned, and the collection and dissemination of relevant information. Implements stakeholder engagement/communications plan. Collects and uses feedback from customers and stakeholders to help measure the effectiveness of stakeholder management. Helps develop and enhance customer and stakeholder relationships.

- 5.Testing: Level 6 (SFIA)

Develops organisational policies, standards, and guidelines for testing. Plans and leads strategic, large and complex testing activities. Leads activities to manage risks and opportunities associated with testing. Adapts or develops organisational testing capabilities and methods to solve complex business and engineering problems in tools and testing. Promotes a culture of quality throughout the organisation and drives adoption of and adherence to testing policies and standards.

Desirable Criteria

- ITIL / Project Management Certifications (PMP, Prince etc) desirable.

How to apply

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Senior Change Manager

Security Clearance: Must be able to obtain Negative Vetting Level 1

Duration: Initial 12 months with extensions up to a maximum of 24 months

Industry: Information Technology

Functional Expertise: Organisational Change Management

Sub-functional Expertise: Change Management

Location of work: Canberra, ACT

Working arrangements: Hybrid. The successful candidate will be required to work onsite for the first 6 weeks before a hybrid flexible working arrangement may be considered. The candidate’s residential address must be within reasonable travel time and distance of the Canberra premises.

Closing date: 9AM Wednesday, 21 October 2026

Description:

Our client is seeking a Senior Change Manager to lead and coordinate organisational change management activities supporting complex technology and cyber security initiatives.

The Senior Change Manager will focus on the people aspects of change, including changes to business processes, tools and technology, job roles and organisational structures. Working with business, technical and executive stakeholders, the role will assess change impacts, readiness, risks and dependencies while supporting the adoption of new roles, responsibilities, governance arrangements, processes and ways of working.

The successful candidate must demonstrate substantial organisational change management experience at an EL1-equivalent level and be capable of working with a considerable degree of independence, exercising sound professional judgement and managing competing priorities in a complex, multidisciplinary environment.

Responsibilities:

• Develop, implement and maintain change management strategies, plans, frameworks, procedures and supporting artefacts.
• Assess stakeholder impacts, change readiness, risks, dependencies and organisational capacity.
• Translate complex technical and strategic information into clear business impacts and practical change interventions.
• Develop and deliver stakeholder engagement, communication and change-readiness activities.
• Facilitate workshops, consultations, impact assessments and readiness discussions.
• Support leaders, teams and stakeholders to understand and adopt new roles, responsibilities, governance arrangements, processes and ways of working.
• Identify and manage resistance to change and recommend proportionate mitigation strategies.
• Coordinate change activities across related cyber security initiatives, including identifying overlaps, dependencies and cumulative impacts.
• Support the development and implementation of an operating model, roadmap, implementation plan and performance measures.
• Establish and monitor measures of readiness, adoption, implementation progress and benefits.
• Prepare high-quality reports, briefs, presentations, communications and other change documentation.
• Maintain accurate, accessible and reusable change management records and artefacts.
• Provide professional advice, coaching and support in applying the endorsed change approach.
• Build internal change capability through mentoring, on-the-job coaching, structured knowledge-sharing sessions and staff shadowing.
• Document relevant methods, procedures and lessons learned to support continuity and reduce future contractor reliance.
• Perform other related organisational change management activities as reasonably directed.

Requirements:

• Substantial organisational change management experience at an EL1-equivalent level.
• Ability to work with a considerable degree of independence, exercise sound professional judgement and manage competing priorities.
• Ability to build productive relationships in a complex, multidisciplinary environment.
• A recognised relevant change management qualification such as Prosci, Change Management Institute accreditation, Agile Change Leadership or equivalent qualifications to the practitioner level.
• Familiarity with project and change management software such as Jira or Proxima.
• Previous experience supporting vulnerability management initiatives is desirable but not mandatory.
• Experience supporting the design or implementation of a divisional or enterprise operating model is desirable but not mandatory.

Key Capabilities:

• Organisational change management.
• Stakeholder engagement and communication.
• Change impact and readiness assessment.
• Change risk and dependency management.
• Workshop and consultation facilitation.
• Change resistance management.
• Change capability development, coaching and knowledge sharing.
• Familiarity with vulnerability management systems such as Rapid7, Tenable, Archer, ForeScout or other vulnerability management experience is desirable.

Essential Criteria:

• Demonstrated experience leading complex change initiatives in highly regulated environments. Provide detailed examples of experience managing large-scale change efforts in highly regulated environments (e.g. government, healthcare, financial sectors). Highlight the complexity of the change, key challenges, change success and outcomes achieved.
• Detail the candidate’s approach to stakeholder engagement and communications in multi-stream programs. Outline the candidate’s methodology for engaging and communicating with stakeholders across multiple workstreams. Include strategies used to maintain alignment across diverse teams, foster collaboration and ensure clear, consistent messaging during significant organisational change.

Desirable Criteria:

• Strong communication and negotiation skills and the ability to influence stakeholders at all levels including senior executives and external agencies.
• Minimum 5 years’ experience in project change management.
• At least 5 years’ experience in change management within large scale ICT projects for Federal Government with specific focus on vulnerability management projects.
• At least 5 years’ experience in change management within large scale ICT projects for Federal Government with specific focus on vulnerability management projects.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.