Job Title: Application Support Software Engineers

Security Clearance: Negative Vetting Level 1 (NV1)

Duration: Initial 12 months with 2 x 12-month extensions

Industry: Information Technology

Functional Expertise: Application Support Engineering

Sub-functional Expertise: Systems Administration, Technical Support & Software Operations

Location of work: Canberra, ACT

Working arrangements: On-site, 5 days per week. Remote and interstate candidates will not be considered.

Closing date: 9AM Tuesday, 4 August 2026

Description:

Our client is seeking multiple experienced Application Support Software Engineers to provide technical support and maintenance for critical software applications. Working within a collaborative ICT environment, you will be responsible for supporting business-critical systems through systems administration, application support, incident resolution and ongoing operational improvements.

The successful candidates will possess strong technical troubleshooting skills, experience supporting enterprise applications, and the ability to work closely with development and infrastructure teams to ensure reliable and secure service delivery.

Responsibilities:

• Provide systems administration, monitoring, and Level 2 and Level 3 technical support.
• Monitor systems and produce reporting while implementing ongoing operational improvements.
• Investigate, troubleshoot and resolve technical issues, providing technical assistance to stakeholders.
• Escalate problems and incidents with vendors, ensuring all issues are accurately documented.
• Support project delivery and business-as-usual activities, including testing and technical implementation.
• Deploy software updates, patches and fixes in accordance with change management processes.
• Create and maintain technical, operational and knowledge base documentation.
• Adhere to established safety, security and quality standards.

Requirements:

• Demonstrated experience providing Level 2 and Level 3 application support.
• Experience with systems administration and operational monitoring.
• Experience troubleshooting and resolving complex technical issues.
• Knowledge of software deployment, patch management and change management practices.
• Experience supporting enterprise applications within structured ICT environments.
• Minimum five years' experience supporting Government IT systems.
• Relevant Microsoft certifications.
• Experience aligned with the following SFIA capabilities:
  • Application Support (ASUP) – Level 5
  • System Software (SYSP) – Level 4
  • Problem Management (PBMG) – Level 5

Key Capabilities:

• Strong application troubleshooting and diagnostic skills.
• Systems administration and operational support expertise.
• Incident, problem and change management.
• Technical documentation and knowledge management.
• Stakeholder support and technical communication.
• Continuous operational improvement.
• Software deployment and release support.

Essential Criteria:

• Strong technical skills and experience with application troubleshooting, diagnosing, testing and resolving customer issues.
• Experience with scripting languages (PowerShell) and task automation.
• Intermediate Transact SQL (T-SQL) skills and strong experience with SQL database products.
• Experience working with software development teams and understanding of the Software Development Life Cycle.
• Knowledge of ITIL Incident, Problem, Change and Release Management processes.
• Strong problem-solving skill with the ability to resolve complex technical issues.

Desirable Criteria:

• Windows server and Linux administration skills.
• Release automation using Azure DevOps or similar tools.
• Ability to effectively manage multiple, concurrent activities, while understanding and managing priorities, dependencies and risk.
• Strong communication (verbal and written) and interpersonal skills.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Product Manager

Security Clearance: Must be able to obtain Baseline

Duration: Initial 18 months with 2 x 6-month extensions

Industry: Information Technology

Functional Expertise: Product Management

Sub-functional Expertise: Digital Product Delivery / Change Management

Location of work: Remote

Working arrangements: Remote

Closing date: 9AM Monday, 27 July 2026

Description:

Our client is seeking an experienced Product Manager to work in partnership with business owners to implement new initiatives, manage the lifecycle of a platform and improve end-to-end product value streams. The successful candidate will act as the conduit between business and delivery teams, ensuring product outcomes align with user needs, business objectives and delivery constraints.

This role requires a strategic thinker with strong stakeholder engagement skills, experience leading product discovery and roadmap development, and the ability to guide multidisciplinary teams to deliver high-quality outcomes.

Responsibilities:

• Develop and maintain a comprehensive understanding of the product, its value stream, user needs and supporting technology.
• Support the implementation of new initiatives and capability improvements.
• Partner with business owners to identify and prioritise opportunities to improve business and technology capabilities.
• Maintain and prioritise the product backlog based on business value and strategic outcomes.
• Develop and communicate transparent product roadmaps.
• Lead product discovery activities and epic refinement to identify viable, feasible and desirable solutions.
• Collaborate across teams to improve shared capabilities and reduce duplication.
• Support and guide Product Owners and multidisciplinary teams to deliver successful outcomes.
• Monitor delivery progress, manage risks and issues, and communicate status to stakeholders.

Requirements:

• Demonstrated strategic and outcome-focused product management experience.
• Strong stakeholder engagement, negotiation and communication skills.
• Experience leading cross-functional teams in complex delivery environments.
• Ability to make evidence-based decisions using data and analysis.
• Experience conducting user-centred discovery and product research.
• Strong product planning, roadmap development and backlog management skills.
• Technical and systems literacy with the ability to work effectively with technical delivery teams.
• Ability to obtain a Baseline Security Clearance.

Key Capabilities:

• Strategic and outcome-focused thinking.
• Stakeholder engagement and influence.
• Cross-functional leadership and team enablement.
• Evidence-based decision making.
• User-centred discovery and analysis.
• Product planning and prioritisation.
• Technical and systems literacy.
• Ability to balance user desirability, business viability and delivery feasibility.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Senior Platform Infrastructure Engineers

Security Clearance: Must be able to obtain Negative Vetting Level 1

Duration: Initial 36 months with any number of 12-month extensions

Industry: Information Technology

Functional Expertise: Infrastructure Engineering

Sub-functional Expertise: Platform Infrastructure Engineering

Location of work: ACT

Working arrangements: The primary office is in Canberra, however working remotely from an alternate location (including work from home) and/or flexible work arrangements may be considered. Any approval is at the sole discretion of our client.

Closing date: 9AM Thursday, 30 July 2026

Description:

Our client is seeking experienced Senior Platform Infrastructure Engineers to design, implement and support enterprise platform infrastructure that underpins critical digital services. The successful candidates will work across infrastructure design, platform engineering and automation while collaborating with technical teams to deliver secure, scalable and resilient platform solutions.

Responsibilities:

• Work with business users and system engineers to improve and optimise the implementation, use and management of analytic-based business solutions.
• Collaborate with technical teams to diagnose and resolve operational and technical issues.
• Engage with staff and business-led IT areas to leverage solution expertise and contribute to the organisation's knowledge base.
• Participate in platform configuration planning and management.
• Identify and communicate design, build, testing and quality risks, assumptions and dependencies.
• Produce system design, implementation documentation, procedures and policies.
• Perform technical assessment, design, configuration and deployment of new capabilities in the data platform environment.
• Ensure compliance with ICT standards and governance requirements.
• Provide knowledge and skills transfer to other teams.
• Maintain current technical knowledge through ongoing professional development.
• Establish and maintain effective business relationships and professional networks.
• Contribute to improved ICT practices and procedures.
• Provide mentoring, coaching and training.
• Work effectively within a small team and broader organisational environment.
• Deliver work within agreed timeframes and quality standards.
• Record and maintain documentation in accordance with organisational requirements.

Requirements:

• Enterprise service and virtualisation engineering.
• Cloud and hybrid infrastructure engineering.
• Infrastructure automation and Infrastructure as Code (IaC).
• Storage, backup and disaster recovery engineering.
• Platform security and infrastructure hardening.
• Experience designing, configuring and deploying enterprise platform infrastructure.
• Experience producing technical documentation and implementation procedures.
• Strong stakeholder engagement and collaboration skills.
• Ability to mentor team members and provide knowledge transfer.

Key Capabilities:

• Enterprise platform engineering.
• Cloud and hybrid infrastructure.
• Infrastructure automation and IaC.
• Virtualisation technologies.
• Platform security and infrastructure hardening.
• Technical problem-solving and solution design.
• Stakeholder engagement and collaboration.
• Technical documentation and knowledge sharing.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Senior Full Stack Software Engineer (Developer)

Security Clearance: Must be able to obtain Negative Vetting Level 1

Duration: Initial 36 months with any number of 12-month extensions

Industry: Information Technology

Functional Expertise: Software Engineering

Sub-functional Expertise: Full Stack Development

Location of work: ACT

Working arrangements: The primary office is in Canberra, however working remotely from an alternate location (including work from home) and/or flexible work arrangements may be considered. Any approval is at the sole discretion of our client.

Closing date: 9AM Thursday, 30 July 2026

Description:

Our client is seeking an experienced Senior Full Stack Software Engineer (Developer) to deliver high-quality software solutions across complex ICT environments. The successful candidate will provide technical leadership throughout the software development lifecycle, working collaboratively with stakeholders to analyse business requirements, develop secure and scalable applications, and contribute to the continuous improvement of development practices.

Responsibilities:

• Analyse complex ICT business issues and recommend appropriate design solutions.
• Create new and update existing technical design artefacts.
• Develop and enhance user interfaces and system interfaces.
• Implement proposed changes in collaboration with testing, release management and operations teams.
• Assist in the development and maintenance of technical design standards.
• Respond to reported issues through fault diagnosis, analysis and rectification.
• Analyse and implement application enhancements requested by business areas.
• Participate in code reviews to ensure software quality and best practice.
• Collaborate with stakeholders to identify business needs, agree on objectives and deliver outcomes.
• Provide knowledge and skills transfer to other teams.
• Maintain current technical knowledge through ongoing professional development.
• Establish and maintain effective business relationships and professional networks.
• Contribute to improved ICT practices and procedures.
• Provide mentoring, coaching and training.
• Work effectively within a small team and broader organisational environment.
• Deliver work within agreed timeframes and quality standards.
• Record and maintain documentation in accordance with organisational requirements.

Requirements:

• Full stack application development.
• API and systems integration development.
• Cloud-native and platform development.
• DevSecOps and automation engineering.
• Secure software development.
• Experience analysing complex ICT business issues and developing technical solutions.
• Experience creating and maintaining technical design documentation.
• Strong stakeholder engagement and collaboration skills.
• Experience participating in code reviews and software quality assurance.
• Ability to mentor team members and share technical knowledge.

Key Capabilities:

• Full stack software development.
• Technical leadership and solution design.
• API and systems integration.
• Cloud-native application development.
• DevSecOps and automation.
• Secure software engineering.
• Stakeholder engagement and collaboration.
• Technical documentation and knowledge transfer.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Principal Security Engineer Cyber Advisor

Security Clearance: Must be able to obtain Negative Vetting Level 1

Duration: Initial 36 months with any number of 12-month extensions

Industry: Information Technology

Functional Expertise: Cyber Security

Sub-functional Expertise: Security Engineering / SIEM & SOAR

Location of work: ACT

Working arrangements: The primary office is in Canberra, however working remotely from an alternate location (including work from home) and/or flexible work arrangements may be considered. Any approval is at the sole discretion of our client.

Closing date: 9AM Thursday, 30 July 2026

Description:

Our client is seeking an experienced Principal Security Engineer Cyber Advisor to provide expert cyber security advice and technical leadership across enterprise security operations. The successful candidate will design, implement and optimise SIEM and SOAR capabilities, enhance threat detection and response, and contribute to the ongoing improvement of cyber security operations through automation, mentoring, stakeholder engagement and continuous improvement initiatives.

Responsibilities:

• Design and implement onboarding of log sources into the SIEM from cloud, on-premise, identity, endpoint and network platforms.
• Develop and maintain parsing, normalisation and data quality standards for logs.
• Build and maintain SOAR workflows to automate alert triage, enrichment, containment and response.
• Integrate SIEM and SOAR platforms with security and IT tooling including EDR, IAM, ticketing, email, firewall and threat intelligence systems.
• Develop, tune and maintain high-quality detection rules aligned to threat detection capability, attacker techniques and organisational risk.
• Create and maintain SOC playbooks and operational runbooks mapped to automated workflows.
• Reduce false positives and improve alert fidelity through continuous tuning and enrichment.
• Support incident response through log analysis, detection insights and rapid rule development.
• Conduct detection gap analysis following cyber events, incidents and threat intelligence updates.
• Maintain performance, reliability and configuration of SIEM/SOAR platforms.
• Implement dashboards for monitoring and health checks for SIEM/SOAR platforms.
• Develop and maintain clear, accessible documentation for analysts and capture system knowledge to support ongoing operations and knowledge transfer.
• Define and report on key detection and response performance metrics to assess effectiveness and inform continuous improvement initiatives.
• Maintain current technical knowledge through ongoing professional development.
• Establish and maintain effective business relationships and professional networks.
• Contribute to improved ICT practices and procedures.
• Provide mentoring, coaching and training.
• Work effectively within a small team and broader organisational environment.
• Deliver work within agreed timeframes and quality standards.
• Record and maintain documentation in accordance with organisational requirements.

Requirements:

• Demonstrated hands-on experience as a technical lead implementing and administering enterprise SIEM platforms such as Microsoft Sentinel, Microsoft Defender, IBM QRadar, Elastic or Splunk.
• Strong experience with automation, writing complex queries, correlation rules, parsers and developing SOC playbooks.
• Proven ability to optimise and integrate SIEM platforms, reduce false positives and improve alert quality.
• Experience designing and implementing SIEM and SOAR solutions.
• Experience integrating security platforms with EDR, IAM, ticketing, email, firewall and threat intelligence systems.
• Strong understanding of threat detection engineering and incident response.
• Experience developing dashboards, reporting metrics and technical documentation.
• Strong stakeholder engagement, mentoring and communication skills.

Key Capabilities:

• Technical leadership across cyber security engineering initiatives.
• SIEM and SOAR implementation and optimisation.
• Threat detection engineering and incident response.
• Security automation and orchestration.
• Stakeholder engagement and collaboration.
• Technical documentation and knowledge transfer.
• Continuous improvement and mentoring.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Senior SOE Systems Engineer

Security Clearance: Negative Vetting Level 1

Duration: Initial 36 months with any number of 12-month extensions

Industry: Information Technology

Functional Expertise: Infrastructure Engineering

Sub-functional Expertise: SOE Engineering / Microsoft Endpoint Management

Location of work: ACT

Working arrangements: Onsite

Closing date: 9AM Thursday, 30 July 2026

Description:

Our client is seeking an experienced Senior SOE Systems Engineer to support the design, implementation, management and optimisation of enterprise infrastructure and Standard Operating Environment (SOE) solutions. The successful candidate will work closely with business users and technical teams to deliver secure, reliable and modern workplace technologies, while contributing to continuous improvement initiatives, technical documentation, mentoring and knowledge sharing.

Responsibilities:

• Work with business users and system administrators to improve and optimise ICT and business solutions.
• Collaborate with technical teams to diagnose and resolve operational and technical issues.
• Contribute to expanding organisational knowledge through active engagement and knowledge sharing.
• Participate in software configuration planning and management.
• Identify and communicate design, build, testing and quality risks, assumptions and dependencies.
• Produce system design, implementation documentation, procedures and policies.
• Ensure compliance with ICT standards and governance requirements.
• Provide knowledge transfer, mentoring, coaching and training to team members.
• Maintain current technical knowledge through ongoing professional development.
• Establish and maintain effective business relationships and professional networks.
• Contribute to the improvement of ICT practices and procedures.
• Work effectively within a small team and broader organisational environment.
• Deliver work within agreed timeframes and quality standards.
• Record and maintain documentation in accordance with organisational requirements.

Requirements:

• Microsoft Endpoint Management and device engineering.
• SOE design, build and automation.
• Identity and Access Management integration.
• Endpoint security hardening and compliance.
• Enterprise integration and modern workplace technologies.
• Experience implementing, managing and retiring infrastructure supporting digital services.
• Ability to produce technical documentation, procedures and implementation guides.
• Experience mentoring and providing knowledge transfer to technical teams.
• Strong stakeholder engagement and problem-solving skills.
• Ability to work collaboratively in a team environment.

Key Capabilities:

• Strong stakeholder engagement and collaboration skills.
• Technical problem-solving and analytical capability.
• Ability to produce high-quality technical documentation.
• Strong communication and knowledge-sharing skills.
• Commitment to continuous improvement and professional development.
• Ability to mentor and support other team members.
• Ability to deliver quality outcomes within agreed timeframes.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: APS6 Program Secretariat

Security Clearance: Baseline

Duration: Initial 12 months with 2 x 6-month extensions

Industry: Federal Government

Functional Expertise: Program Management

Sub-functional Expertise: Program Secretariat

Location of work: Canberra, ACT

Closing date: 9AM Tuesday, 21 July 2026

Description:

Our client is seeking an experienced APS6 Program Secretariat professional to provide governance and secretariat support to program governance bodies, including the Program Board. The successful candidate will deliver high-quality secretariat services, coordinate governance activities, maintain program documentation and records, and support effective program administration across a complex program environment.

Responsibilities:

• Organising and supporting document preparation for governance meetings, including quality assuring all papers, collating meeting packs and maintaining appropriate record keeping.
• Developing and distributing meeting agendas and maintaining the Forward Work Plan.
• Recording official minutes, decisions and action items and distributing them to members for endorsement.
• Organising and supporting meeting logistics, including arranging meeting dates, liaising with board members and setting up facilities.
• Contributing to program reporting, document drafting and providing administrative support services as required.
• Supporting the development of a work schedule that includes objectives, work streams, timeframes, budget and responsibilities.
• Identifying and escalating program risks where identified.
• Reporting regularly to the Program Manager regarding completed and upcoming activities.
• Developing and maintaining a calendar of events.
• Building and maintaining effective relationships within the group and with other stakeholders.
• Supporting capability uplift for new program staff by developing and providing relevant program materials.
• Working with the Program Manager to develop terms of reference and operating procedures.
• Providing basic advice on governance issues regarding the program management methodology.
• Developing and maintaining conflict of interest registers.

Requirements:

• Experience providing governance and secretariat support within a program environment.
• Ability to coordinate governance meetings and prepare associated documentation.
• Experience maintaining accurate records, registers and governance documentation.
• Ability to provide administrative support across multiple program activities.
• Strong stakeholder engagement and relationship management skills.
• Ability to identify and escalate program risks.
• Experience supporting program reporting and governance processes.

Key Capabilities:

• Strong organisational and coordination skills.
• Excellent communication and stakeholder engagement abilities.
• High attention to detail.
• Ability to manage competing priorities in a fast-paced environment.
• Sound governance and administrative capability.
• Ability to work collaboratively within a team environment.

Essential Criteria:

• Excellent teamwork skills, with the ability to work with colleagues to achieve outcomes.
• Excellent written and verbal communication skills, and the ability to effectively communicate, collaborate and negotiate with a range of stakeholders and audiences.
• Detail-orientated and results-driven with a proactive work ethic.
• Ability to prepare documents and reports, and present clearly and concisely.
• Experience effectively managing competing priorities and strategic directions, with an ability to remain calm under pressure and respond flexibly to change and uncertainty.
• Proficient in the Microsoft Office suite.
• Familiarity with project management tools.

Desirable Criteria:

• Relevant tertiary qualifications in a related field.
• Minimum of 3 years in program administration or project coordination, preferably within a governmental context.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Software Engineer/Developer

Security Clearance: Must have TSPV

Duration: Fulltime Permanent role

Industry: Information Technology

Functional Expertise: Software Engineering

Sub-functional Expertise: Application Development

Location of work: Scoresby, VIC, Australia

Working arrangements: Onsite

Closing date: 9AM Thursday, 23 October 2025

Description:

Our client is seeking Software Engineers/ Developers to support a range of classified programs within a secure environment. These full-time permanent role is based in Scoresby, VIC and involve working with mission-critical systems that span multiple areas of software engineering. You’ll join a collaborative and cross-functional team that values innovation and continuous improvement.

Responsibilities:

• Design and develop innovative software solutions to complex challenges

• Collaborate across functional and domain boundaries to deliver compelling outcomes

• Lead or participate in agile activities such as story mapping and estimation

• Integrate and deploy complex systems using SecDevOps methodologies

• Undertake UI/UX development and refinement

• Research and prototype emerging technologies

• Contribute to or lead customer engagements, demonstrations, and innovation initiatives

Requirements:

• Bachelor's Degree in Software Engineering, Computer Science, or Electrical Engineering (with relevant software engineering experience)

• Experience integrating with external systems/applications (REST API, JSON/XML)

• Familiarity with open-source technologies such as NiFi, Kafka, Elastic (ELK) Stack, and Solr

• Proficiency with CI/CD tools and Infrastructure as Code (e.g. Ansible, Jenkins, Git)

• Strong Java development skills and experience with related frameworks

• Experience with containerisation tools such as Docker and Kubernetes

• Proficiency using Atlassian tools including JIRA and Confluence

Key Capabilities:

• Software design and development

• Agile methodologies and estimation

• DevOps and SecDevOps integration

• UI/UX development

• Containerisation and automation

• Cross-functional collaboration

• Innovation and technical prototyping

Essential Criteria:

• Please provide a cover letter supporting your suitability for this role.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.

Job Title: Scrum Master

Security Clearance: Must have TSPV

Duration: Fulltime Permanent role

Industry: Information Technology

Functional Expertise: Agile Delivery

Sub-functional Expertise: Scrum Mastery

Location of work: Canberra, ACT

Working arrangements: Onsite

Closing date: 9AM Thursday, 23 October 2025

Description:

Our client is seeking an experienced Agile Scrum Master to join a small, collaborative team operating in a secure environment. This is a full-time permanent opportunity based on-site in Canberra, working closely with both the product development team and customer product owners. The role will involve maintaining team performance, facilitating Agile ceremonies, and helping foster a culture of continuous improvement.

Responsibilities:

• Facilitate and coordinate Scrum ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives

• Identify and remove obstacles impacting team performance

• Communicate project development status, risks, and issues to relevant stakeholders

• Monitor key performance indicators (KPIs) to support timely and quality delivery

• Ensure adherence to the Scrum framework and Agile principles

• Coach and mentor team members to support continuous improvement

Requirements:

• Certification in Agile methodologies (Certified Scrum Master or Professional Scrum Master)

• Strong collaboration and interpersonal skills for cross-functional teamwork

• Experience using Atlassian JIRA and Confluence

Key Capabilities:

• Agile project management

• Stakeholder communication

• Problem solving and impediment resolution

• Team coaching and mentoring

• Performance tracking and reporting

Essential Criteria:

• Please provide a cover letter supporting your suitability for this role.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.