Job Description

Job Title: Business Analyst

Security Clearance: Baseline Security Clearance

Duration: Initial 12 months with 1 x 12-month extension

Industry: Government

Functional Expertise: Business Analysis

Sub-functional Expertise: Policy Analysis, Business Process Improvement, Requirements Gathering and Stakeholder Engagement

Location of work: Canberra, ACT

Closing date: 9AM Thursday, 29 October 2026

Description:

Our client is seeking an experienced Business Analyst to support the alignment of policy objectives with business processes, technology solutions and stakeholder requirements.

The successful candidate will play a key role in analysing existing policies, identifying opportunities for process improvement and translating policy requirements into practical business and technology solutions.

This position requires strong analytical capabilities, stakeholder engagement skills and experience developing business requirements, process documentation and policy recommendations to support effective decision-making and operational improvements.

Responsibilities:

• Analyse existing policies, regulations and frameworks to assess their impact on business operations.
• Identify gaps, inefficiencies and risks in current policy implementations.
• Develop and refine policy documents, business rules and compliance guidelines.
• Ensure policy recommendations align with legislative requirements and industry best practices.
• Document and analyse business processes to determine how policies are implemented in practice.
• Collaborate with business units to identify opportunities for policy-driven process improvement.
• Develop process models and workflows to support policy changes.
• Translate policy objectives into functional and non-functional business requirements.
• Prepare business requirements documents (BRDs), user stories and policy impact assessments.
• Support IT teams in interpreting policy requirements for system implementation.

Requirements:

• Demonstrated experience in business analysis, policy analysis and process improvement.
• Experience translating policy objectives into business and technology requirements.
• Strong stakeholder engagement, consultation and facilitation skills.
• Experience preparing business requirements documentation, process maps and user stories.
• Sound analytical and problem-solving capabilities.
• Ability to assess risks, impacts and implementation considerations.
• Strong written and verbal communication skills.
• Baseline Security Clearance.

Key Capabilities:

• Business and policy analysis.
• Business process mapping and improvement.
• Functional and non-functional requirements gathering.
• Stakeholder consultation and engagement.
• Business requirements documentation and user story development.
• Policy interpretation and compliance assessment.
• Risk identification and impact analysis.
• Business and technology alignment.
• Written communication, reporting and recommendations.

Essential Criteria:

• Demonstrated experience in policy analysis, business analysis and process improvement.
• Demonstrated experience in working in an education and training portfolio.
• Ability to translate policy objectives into practical business and technology requirements.
• Strong stakeholder engagement, consultation and facilitation skills.
• Experience developing business requirements, process maps, user stories and policy documentation.
• Sound analytical and problem-solving skills, with the ability to assess risks, impacts and implementation considerations.
• Excellent written and verbal communication skills, including the ability to prepare briefs, reports and recommendation.

How to apply:

Please submit your application including your resume and a completed application form addressing the essential and desirable criteria. Ensure your application highlights your experience and any relevant certifications.